{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11103690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2018","dateComplaintFiled":"06/24/2018","vin":"1FTKR4EE2AP","components":"AIR BAGS","summary":"TAKATA RECALL  EVEN THOUGH I GOT THE AIRBAG RECALL REPAIR NOTICE THAT A PART WAS AVAILABLE FOR MY VEHICLE AND TO CONTACT THE DEALERSHIP IMMEDIATELY THERE IS NO PART AVAILABLE FOR MY VEHICLE AND NO ONE CAN SAY WHEN THERE WILL BE A PART AVAILABLE.    I CALLED THE FORD DEALERSHIP ON THE MONDAY AFTER I GOT THE NOTICE THE FIRST BUSINESS DAY THAT I COULD CALL THEM I WAS TOLD THAT I WAS PUT ON A LIST AND THAT THE PART WAS SPECIFIC TO MY VIN NUMBER AND THE PART WOULD BE ORDERED AND IT WOULD BE THERE IN 2 TO 3 WEEKS FROM FORD. AFTER 3 WEEKS I CALLED BACK TO FIND THAT MY NAME WAS NOT RECORDED AT ALL IT'S AS IF I HAD NEVER CALLED AND NO IT WAS NOT SPECIFIC TO MY VIN AND THEY JUST CAME IN BATCHES AND WENT DOWN THE LIST AND WHEN THEY GOT TO ME THEY GET AHOLD OF ME. I WAITED ANOTHER COUPLE OF WEEKS AND THEN CALLED THE NUMBER ON THE RECALL NOTICE FOR FURTHER ASSISTANCE AND THAT LADY COULD JUST SAID THAT SHE HAS NO MORE INFORMATION THAN THE DEALERSHIP. THAT THEY ALSO DON'T KNOW WHEN THE PART IS COMING, HOWEVER YES IT IS SPECIFIC TO MY VIN.   SO IF IT IS VIN SPECIFIC AND I GOT THE LETTER SAYING FOR MY VIN THERE IS A PART AVAILABLE WHY CAN NO ONE SAY WHEN A PART WILL COME.  I FEEL THAT GETTING THIS LETTER FROM FORD IS JUST FILLING SOME REQUIREMENT THAT THEY HAD LEGALLY WHEN REALLY NOTHING HAS CHANGED AND MY VEHICLE WILL NOT GET REPAIRED.  SO THAT IS MY COMPLAINT AND MY QUESTION TO YOUR ORGANIZATION- IS IT TRUE IF I GOT A LETTER SAYING A PART IS AVAILABLE FOR MY SPECIFIC VIN THAT THERE SHOULD BE ONE AVAILABLE FOR MY VEHICLE?  THANK YOU FOR YOUR TIME IN ANSWERING THIS. I'M SURE YOU HAVE MANY THOUSANDS MAYBE TENS OF THOUSANDS OF SUCH INQUIRIES.","products":[{"type":"Vehicle","productYear":"2010","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}