{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11111302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2018","dateComplaintFiled":"07/14/2018","vin":"","components":"SERVICE BRAKES","summary":"MY 2013 FORD EDGE STARTING MAKING A HIGH PITCH WHISTLING/SQUEAKING NOISE WHEN I PUSHING DOWN ON MY BRAKE PEDAL WHILE THE CAR WAS PARKED. I NOTICED IT STARTED GETTING HARDER TO PUSH THE BREAK PEDAL DOWN WHILE DRIVING AND TOOK IT TO A MECHANIC TO CHECK THE BRAKES. THEY TOLD ME IT WAS THE POWER BREAK BOOSTER HAVING THE PROBLEM, AND THAT THERE HAD ACTUALLY BEEN A RECALL ON THIS BY FORD (FOR MY MAKE/MODEL/YEAR) AND THAT A DEALERSHIP SHOULD FIX IT. I CALLED A DEALERSHIP AND GAVE THEM MY VIN NUMBER. THEY SHARED, WHILE THIS WAS A MAJOR PROBLEM FOR MANY FORD EDGES, MY SPECIFIC CAR WAS NOT A PART OF THE RECALL. AFTER LOOKING INTO IT, I FOUND THERE WERE MANY OTHERS HAVING THE SAME ISSUE WITH A 2013 FORD EDGE AND THAT THEIR VIN WAS NOT INCLUDED IN THE RECALL. IF A HUNDRED PEOPLE ARE REPORTING THIS ISSUE WITH THEIR CAR (SAME MAKE, MODEL & YEAR) IT LEADS ME TO BELIEVE THERE WERE MORE CARS THAT SHOULD HAVE BEEN INCLUDED IN THE RECALL. UNFORTUNATELY, FORD HAS BEEN EXTREMELY UNHELPFUL. I CALLED THE CUSTOMER SERVICE LINE AND WHEN ASKING TO SPEAK WITH A SUPERVISOR TO CONTINUE THE CONVERSATION I WAS TOLD THERE WAS NO SUPERVISOR...WHICH IS CLEARLY UNTRUE. I WAS VERY DISAPPOINTED WITH FORD'S RESPONSE & THE LACK OF RESPONSIBILITY BEING TAKEN WHEN THIS CLEARLY IMPACTS MORE CARS. NOW, I'M STUCK PAYING THE BILL WHICH IS ABOUT $600. I DECIDED TO SUBMIT THIS COMPLAINT IN THE HOPES THAT ENOUGH PEOPLE COME FORWARD FOR AN INVESTIGATION TO BE LAUNCHED CONCERNING THE ISSUE.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}