{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11114542,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"07/30/2018","vin":"1C4RJEBGXEC","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I RECEIVED AN OVER THE AIR UPDATE FOR MY VEHICLE, WHICH I BEGAN TO INSTALL. THE INSTALLATION FAILED, AND THE NEXT TIME I GOT IN MY CAR MANY THINGS WERE WRONG, SOME OF WHICH ARE A MAJOR SAFETY CONCERN TO ME. WHEN I PLACE THE CAR IN REVERSE THE BACKUP CAMERA SHOULD COME UP AND THE MIRRORS AUTOMATICALLY REDIRECT DOWNWARDS. SINCE ATTEMPTING TO INSTALL THIS UPDATE, SOMETIMES THESE THINGS DON'T HAPPEN AT ALL, OR HAVE A LONG DELAY (OTHERS IT WORKS AS IT SHOULD). OTHER TIMES, THE BACKUP CAMERA AND MIRRORS WILL STAY ON AS IF I AM STILL IN REVERSE WELL AFTER I BEGIN DRIVING THE VEHICLE, WHICH MAKES IT IMPOSSIBLE FOR ME TO USE THE SIDE MIRRORS AND IS VERY DISTRACTING AND DIZZYING SEEING THE BACKUP CAMERA WHILE DRIVING. ADDITIONALLY, THE GPS HAS BEEN IMPACTED AND OFTEN HAS ME ON A DIFFERENT ROAD AND ANNOUNCES A SPEED LIMIT INCORRECTLY. I CAN NOT FIND A WAY TO STOP THE VOICE FROM ANNOUNCING THE SPEED LIMIT WHILE I'M DRIVING. IN ADDITION, MY BLUETOOTH, PRESETS AND USB CONNECTION ALL STOPPED WORKING. AGAIN, ALL OF THIS WAS WORKING 100% UNTIL THIS UPDATE THAT WAS SENT TO MY CAR. I BELIEVE THE FACT THAT THIS UPDATE WAS SENT TO MY CAR UNSOLICITED AND RESULTED IN THESE ISSUES WITH THE BACKUP CAMERA, MIRRORS, GPS AND SPEED LIMIT CONFUSION ARE ALL SAFETY CONCERNS AND SEEM LIKE SOMETHING THAT WOULD BE WORTH REVIEWING FOR A POTENTIAL RECALL. FYI, I DID TAKE THIS TO THE DEALERSHIP AND WAS TOLD MY ONLY SOLUTION WAS TO COMPLETELY REPLACE THE RADIO AND COMPUTER AT AN OUT OF POCKET COST OF $2,400.","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}