{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11115796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2018","dateComplaintFiled":"08/05/2018","vin":"1FAHP2H89DG","components":"FUEL/PROPULSION SYSTEM","summary":"MY TAURUS STALLED AT A RED LIGHT, THE ENGINE TURNED OVER, BUT WOULD NOT START. I WAS IN THE MIDDLE LANE OF A VERY BUSY ROAD. I WAS TOWED TO A NEARBY SERVICE CENTER. THEY HAD TO REPLACE THE FUEL PUMP CONTROL MODULE AND FUEL PUMP AND HANGER WITH SENDER. IT TURNS OUT THAT FORD HAD A RECALL FOR 77,502 2013-2015 FORD TAURUS'S FOR THE FUEL PUMP ELECTRIC MODULE. THIS PART WAS OVERHEATING CAUSING LACK OF POWER TO THE FUEL PUMP. I TALKED TO THE SERVICE MANAGER, VICTOR HYER, AT COCONUT POINT FORD, ESTERO, FL AND HE IN A VERY UNPROFESSIONAL WAY TOLD ME THAT IT WASN'T THEIR PROBLEM, I NEEDED TO TALK TO FORD CUSTOMER  SERVICE. I HAD TALKED TO THEM ON NUMEROUS OCCASIONS STARTING 7/11/18 FOR MY POWER STEERING FAILURE, THAT FORD HAD RECALLED OVER 400,000 CARS INCLUDING 2013 FORD TAURUS'S (SAFER CAR COMPLAINT NUMBER 1112315) THEY WOULD NOT LET ME TALK TO ANYONE ABOVE THE LEVEL OF SUPERVISOR.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}