{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11118960,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2018","dateComplaintFiled":"08/10/2018","vin":"1ZVBP8AM9B5","components":"AIR BAGS","summary":"TAKATA RECALL, RECEIVED NOTICE ABOUT FAULTY AIR BAGS IN 2016.  REPLACED DRIVE SIDE IN DEC 2016. PASSENGER SIDE NOT AVAILABLE YET. RECEIVED NOTICE OF PARTS AVAILABLE FEB 2018.  CALL FOR REPAIR MARCH 2018. WAS TOLD PART WAS NOT AVAILABLE FOR RECALL CUSTOMERS YET.  I WAS PUT ON A LIST FOR THE \"RECALL PARTS\" AND THAT THEY WOULD CONTACT WHEN AVAILABLE.  CALLED AGAIN IN MAY MADE APPOINTMENT TO GET GET REPLACED.  WHEN ARRIVED AT DEALER, I  WAS TOLD THEY HAVE THE PART PUT NOT FOR ME BECAUSE THERE IS A DIFFERENT PROCESS NOW TO ORDER \"RECALL PARTS\".  I WAS PUT ON ANOTHER LIST.  CALLED AND CAME IN AGAIN AUG 10 2018.  WAS TOLD THAT I WAS NOT A THE \"NEW\" LIST TO ORDER \"RECALL PARTS\".  I WAS TOLD THE PROCESS HAS CHANGED 5 TIMES SO THE OTHER PROCESS DID NOT COUNT. I WAS INFORMED BY SERVICE MANAGER THAT HE WOULD NOT RISK  HIS FAMILY IN THE FRONT PASSENGER SEAT.  WAS TOLD ONLY USE THE BACK SEATS.  THIS IS NOT PRACTICAL FOR DAILY USE AND PUTS UNDUE RISK TO FAMILY AND FRIENDS TO SERIOUS INJURY OR DEATH.  FORD HAS BREACHED IT'S DUTY TO PREFORM NEED REPAIRS IN A TIMELY MANNER. ALL REPAIR ATTEMPTS WERE MADE AT FORD OF ESCONDIDO, CA.  AFTER I STATED I WOULD LOG A FORMAL COMPLAINT THE SERVICE MANAGER WAS ABLE TO FIND THE PART AND WILL COMPLETE REPAIR. THIS JUST SEEMS LIKE AN ATTEMPT TO NOT FIX THE ISSUE DUE TO FINANCIAL CONSIDERATIONS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}