{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11124757,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2018","dateComplaintFiled":"09/06/2018","vin":"3GYFNBE32FS","components":"ELECTRICAL SYSTEM","summary":"THE CADILLAC CUE SCREEN IS FAULTY AND NEEDS TO BE RECALLED.  I PURCHASED MY CADILLAC NEW FROM THE DEALERSHIP AND BEFORE IT HIT 9,000 MILES THE CUE SCREEN STARTED FREEZING AND SWITCHING RADIO STATIONS AND THE TOUCH SCREEN WOULD NOT WORK.  I TOOK IT TO THE CADILLAC DEALERSHIP IN LEESBURG,  FL AND THEY REPLACED IT.  THERE WAS A BACK ORDER ON THE CUE AND IT TOOK 3 MONTHS TO GET REPLACED AND I HAD TO ESCALATE IT THRU GM TO FINALLY GET IT REPLACED AT 3 MONTHS.  THAT WAS JUNE 2016.  AT 46,000 MILES THE CUE STARTED DOING THE SAME THING IT HAD DONE BEFORE.  I TOOK IT TO THE DEALERSHIP IN LEESBURG, FL AND ONCE AGAIN HAD TO HAVE THE CUE REPLACED.  MY CO-WORKER ALSO HAS A 2015 SRX AND AT 15,000 MILES SHE ALSO HAD TO HAVE THE CUE REPLACED (SAME DEALERSHIP). NEEDS TO BE A RECALL , FOR PEOPLE OUT OF WARRANTY THIS CAN BE AN EXPENSIVE FIX AND IT'S OBVIOUS THE CUE HAS A DEFECT.  WHEN IT WAS FIRST REPLACED IN 2016 I WAS TOLD BY SERVICE THAT THE REASON FOR THE 3 MONTH DELAY WAS DUE TO A BACKORDER BECAUSE SO MANY HAD TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"CADILLAC","productModel":"SRX","manufacturer":"General Motors, LLC"}]}]}