{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11140628,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2018","dateComplaintFiled":"10/16/2018","vin":"3VWRM71K59M","components":"SERVICE BRAKES","summary":"2009 VW JETTA PURCHASED IN ST. PAUL, MN, ON APRIL 11, 2018. MILEAGE WAS 130,225. MILEAGE IS CURRENTLY 131,600. THE ABS SYSTEM FAILED ON AUGUST 17, 2018 - MULTIPLE CONTROL PANEL LIGHTS WERE ACTIVATED AND STILL REMAIN ACTIVATED. THERE HAS BEEN A RECALL ON THE ABS CONTROL MODULE SOFTWARE ' VW CODE 45F2. 'CORRECTIVE ACTION' PORTION OF THE RECALL NOTICE:  'UPDATE THE ABS CONTROL MODULE SOFTWARE WITH IMPROVED DIAGNOSTIC CAPABILITY TO DETECT INSUFFICIENT PCU GROUND CONNECTION. ABS MODULES WITH INSUFFICIENT GROUND CONNECTIONS WILL BE REPLACED.'  TOOK THE CAR TO VW OF INVER GROVE HEIGHTS. THEY SAID THEY INSTALLED THE SOFTWARE UPGRADE BUT SINCE THE ABS SYSTEM HAD ALREADY FAILED THEY COULD DO NOTHING MORE WITHOUT ME PAYING TO HAVE THE ABS MODULE AND PUMP REPLACED ' APPROXIMATELY $2,300. VW CARE'S ERIC WALDOWSKI, WHO SAID HE WAS THE ASSISTANT TO THE CEO AT VW, SAID THIS TO ME:   'IN THIS CIRCUMSTANCE I WILL NOT STAND BEHIND OUR PRODUCT OR OUR ENGINEERS. WE WILL NOT REPLACE THE MODULE SINCE THE CAR WAS NOT BROUGHT IN FOR THE SOFTWARE UPDATE PRIOR TO THE FAILURE OF THE ABS SYSTEM. WE ARE NOT OBLIGATED TO REPAIR THIS ABS SYSTEM THEREFORE WE WILL NOT.'  I DID NOT OWN THE CAR WHEN THE RECALL WAS SENT OUT IN MARCH, 2017. ACCORDING TO THE CARFAX I RECEIVED, THE CAR WAS TAKEN TO VW OF INVER GROVE HEIGHTS FOR \"SERVICE\" JULY 18, 2017 - WHILE THE RECALL WAS AVAILABLE. I BELIEVE THAT VW OF INVER GROVE HEIGHTS SHOULD HAVE FIXED THE ABS SOFTWARE ACCORDING TO THE RECALL AT THAT TIME. ERIC WALDOWSKI CALLED ME TODAY AND SAID THAT THE \"SERVICE\" THAT WAS COMPLETED ON JULY 18, 2017 WAS \"BODY WORK\" AND IT WAS SUBLET TO ANOTHER PROVIDER. THUS, VW OF INVER GROVE HEIGHTS WAS UNDER NO OBLIGATION TO ALERT THE OWNER TO THE RECALL AND/OR FIX IT AT THAT TIME.   MY CONTENTION IS THAT VW SHOULD HONOR THE RECALL NOTICE AND REPLACE THE ABS MODULE AT THEIR COST FOR TWO REASONS - FAILURE OF ABS AND WAS IN SHOP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}