{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11142345,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2018","dateComplaintFiled":"10/24/2018","vin":"1FTYR14D87P","components":"AIR BAGS","summary":"TAKATA AIRBAG 16S26  ON THE 12TH OF OCTOBER 2018 I WENT TO BILL KAY FORD IN MIDLOTHIAN ILLINOIS 60445. THEY PERFORM THE RECALL AND EVERYTHING WAS FINE ON THE 17TH THEY CALLED ME AND SAID THEY MADE A MISTAKE AND NEEDED ME TO BRING IT BACK I BROUGHT IT BACK ON THE 18TH OF OCTOBER AND EVERY SINCE THEN THE AIRBAG COMPARTMENT HAS BEEN MAKING A GRINDING NOISE THAT I DIDN'T HEAR THE FIRST TIME THEY INSTALLED IT I TOOK IT BACK ON THE 23RD I SHOWED THEM THE VIDEO FOOTAGE OF THE SOUND IT WAS MAKING TWO DIFFERENT WORKERS SAT IN THE TRUCK AND HEARD THE SOUND THEY KEPT THE TRUCK FOR 8 HOURS AND CALLED AND TOLD ME THAT THEY TIGHTENED EVERYTHING DOWN BUT IT WAS STILL MAKING THE SOUND AND IT WAS NOTHING THEY COULD DO ABOUT IT.I TRIED TO MAKE A COMPLAINT WITH FORD MOTOR COMPANY TO HAVE THEM INSTRUCT THE MIDLOTHIAN DEALERSHIP TO TAKE THE AIRBAG MODULE RECALL OUT SO I CAN GO TO A DIFFERENT FORD DEALERSHIP AND HAVE THEM PERFORM THE WORK CORRECTLY. FORD MOTOR COMPANY SAID THAT THEY DID NOT HAVE THE AUTHORITY TO TELL THEM TO DO SO I CALLED MIDLOTHIAN AND ASKED THEM TO TAKE THE RECALL OUT SO I CAN HAVE SOMEONE DO IT CORRECTLY THE FIRST TIME AT A DIFFERENT DEALERSHIP. AND THEY REFUSED TO DO SO I FEEL UNSAFE I AM ANNOYED AND THIS IS UNACCEPTABLE","products":[{"type":"Vehicle","productYear":"2007","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}