{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11142440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2018","dateComplaintFiled":"10/24/2018","vin":"1FMCU493X9K","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT FORD ISSUED AN UNKNOWN RECALL REGARDING THE POWER STEERING MODULE. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) AND NO FAILURE CODE WAS FOUND. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY EXPERIENCING POWER STEERING FAILURES. THE DEALER DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED, BUT THEY WOULD NOT COVER THE REPAIRS BECAUSE THEY ALREADY ADDRESSED THE RECALL DURING THE EARLIER VISIT. THE CONTACT WAS ADVISED BY THE DEALER TO ESCALATE HIS COMPLAINT TO A TIER 2 LEVEL. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE MANUFACTURER AND THE DEALER LATER STATED THAT A TIER 2 INQUIRY COULD NOT BE DONE BECAUSE THE CASE WAS CLOSED. THE FAILURE MILEAGE WAS 155,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}