{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11143350,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2018","dateComplaintFiled":"10/27/2018","vin":"JH4CU2F47CC","components":"STEERING","summary":"MY NAME IS [XXX]  AND I WOULD LIKE TO FILE A COMPLAINT WITH ACURA LOCATED AT THE FOLLOWING TAKATA RECALL    ACURA CORPORATE OFFICE HEADQUARTERS  AMERICAN HONDA MOTOR CO., INC.  1919 TORRANCE BLVD.  TORRANCE, CA 90501-2746 USA  CORPORATE PHONE NUMBER: 1-800-999-1009  FAX NUMBER: 1-310-783-3023  CUSTOMER SERVICE NUMBER: 1-800-382-2238   MY COMPLAINT/CONCERN:  WHY HAS THERE NOT BEEN A RECALL ON A MAJOR AND NUMEROUS AMOUNT OF ISSUES (AND COMPLAINTS FROM A WIDESPREAD OF CUSTOMERS REGARDING THE SAME EXACT ISSUE WITH THE SAME EXACT VEHICLE) CONCERNING ELECTRIC POWER STEERING OF THE 2012 ACURA TSX? THIS ISSUE NEEDS TO BE RECALLED BY ACURA BUT INSTEAD THE CONSUMERS ARE PAYING THOUSANDS OF DOLLARS TO GET THE ELECTRIC POWERING STEERING REPAIRED (WHICH CAN ONLY BE REPROGRAMMED BY ACURA). ACURA HAS IT SET UP WHERE ONLY ACURA AND HONDA CAN REPROGRAM ISSUES SUCH AS THIS AND I GUESS THAT STILL KEEPS THE MONEY INSIDE THEIR COMPANY SO WE THE CONSUMER CAN NOT TAKE IT ELSEWHERE WHERE IT MAY BE CHEAPER FINANCIALLY TO GET REPAIRED. I CONTACTED ACURA CUSTOMER RELATIONS IN CALIFORNIA THROUGH EMAIL AND FAX INITIALLY. I THEN ON SPOKE ON THE TELEPHONE WITH THE DISTRICT MANAGER, APRIL BLANK AND HER SUPERVISOR, [XXX]. DURING THE CONVERSATION I ASK WAS THERE A RECALL ON THE ELECTRIC POWER STEERING AND THERE ANSWER WAS NO. I SHOWED THEM THE LIST OF CONSUMER COMPLAINTS WITH THE SAME EXACT VEHICLE AND MENTIONED TO THEM BOTH THAT THERE SHOULD BE A RECALL AND THEIR ANSWER WAS VERY NON-CHALENT AND BASICALLY TELLING MY WARRANTY IS OVER BECAUSE MY CAR IS OVER 150,000 AND THERE IS ABSOLUTELY NOTHING ACURA CAN DO TO ASSIST. NOW I NOT QUITE SURE WHAT THE WARRANTY HAS TO DO WITH A RECALL THAT I SUGGESTED, BUT I GUESS THEY WERE TRYING TO FIND ANYWAY OUT NOT TO ASSIST WITH HELPING WITH THE ELECTRIC STEERING PROBLEM. I CANT DRIVE THAT CAR BECAUSE IF IT LOCKS UP ON ME WHILE DRIVING IT TO THE ACURA DEALERSHIP.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"ACURA","productModel":"TSX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}