{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11143849,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2016","dateComplaintFiled":"10/29/2018","vin":"1C4PJMCS7GW","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I HAVE A 2016 JEEP CHEROKEE BOUGHT BRAND NEW FROM THE DEALER. AT APPROXIMATELY 15K MILES, I STARTED HEARING A CLICKING SOUND WHEN DRIVING FROM DRIVER TO REVERSE. I WENT TO THE DEALER MULTIPLE TIMES AND WAS TOLD THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT. FINALLY THE DEALER FIGURED OUT THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED AT ONLY 15K MILES. AT APPROXIMATELY 25K MILES, I WAS HEARING A WHISTLING SOUND ON THE DRIVER SIDE FRONT END WHEN CRUISING AT APROX. 20MHP OR LESS. I TOOK IT TO THE DEALER MULT. TIMES AND THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT. THE DEALER REPLACED A REAR AXEL BOOT FOR THE SHAFT THAT WAS THROWING GREASE, THINKING THAT WOULD SOLVE THE PROBLEM BUT IT DID NOT. I HEARD THE WHISTLING ONCE AGAIN BEFORE EVEN LEAVING THE LOT. THE DEALER FINALLY FIGURED OUT THE DRIVER SIDE FRONT END BEARING WAS BAD AND WOULD NEED TO BE REPLACED. THE DEALER REPLACED THE SHAFT AXLE. I HAVE HAD APPROX 4 TRANSMISSION SOFTWARE UPDATES DONE SINCE I HAVE HAD THE VEHICLE. THE DEALER STATES THIS WOULD NEED TO BE PURCHASED FOR APPROX $140 EACH TIME AFTER THE POWER TRAIN WARRANTY EXPIRES FOR THE JEEP. KEEP IN MIND MY JEEP HAS ONLY 33K MILES ON IT WAS THIS POINT. NOW I HAVE A JEEP THAT HAS A PANORAMIC SUNROOF THAT MAKES NOISE AS WELL WHEN GOING OVER BUMPS AND POTHOLES AND THE DEALER STATES THEY DO NOT HEAR ANYTHING. I HAVE A TIRE ALIGNMENT DONE ON THE JEEP AT 25K MILES FOR $120. I WENT BACK TO THE DEALER WITH 32K MILES ON IT TO HAVE THE SUNROOF CHECKED OUT AND THEY ARE TELLING ME I NEED ANOTHER ALIGNMENT. SO THE ALIGNMENT HAS GONE OUT AGAIN IN LESS THAN 10K MILES? THERE HAS BEEN NOTHING BUT ISSUES WITH THIS JEEP SINCE DAY ONE AND EVERY OTHER JEEP I HAVE OWNED IN THE PAST.","products":[{"type":"Vehicle","productYear":"2016","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}