{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11143875,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2016","dateComplaintFiled":"10/29/2018","vin":"WDDGF54XX9R","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER THE DEALER KEYES EUROPEAN, LLC, (5400 VAN NUYS BLVD. VAN NUYS, CA 91401, 1-(818) 461-3900) HAD SCHEDULED AN APPOINTMENT INDICATING THAT THE PARTS WERE AVAILABLE MORE THAN TWICE AND JUST AS THE CONTACT WAS CONFIRMING BEFORE THE ARRIVAL OF THE APPOINTMENTS, THE DEALER HAD CALLED BACK BOTH TIMES TO INDICATE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN IF THE PART WAS BEING GIVEN TO OTHER VEHICLE OWNERS WITH NO REGARD FOR THE CONTACT'S REQUEST FOR THE PARTS TO RECEIVE THE RECALL REPAIRS BUT HAD NOT RECEIVED A REASON FROM THE DEALER AS TO WHY THEY KEPT DOING THIS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE MAY BE REPAIRED AND HAD CALLED THE MANUFACTURER NUMEROUS TIMES AS THEY HAD REACHED OUT TO THE DEALERSHIP SEVERAL TIMES AND THE PARTS WERE STILL NOT AVAILABLE TO RECEIVE THE REPAIRS WITHIN A REASONABLE TIME FRAME WHICH WAS UNACCEPTABLE TO THE CONTACT. THE TWO RECALLS HAD NOT BEEN COMPLETED IN MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"MERCEDES BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}