{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11145315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2018","dateComplaintFiled":"11/05/2018","vin":"3MEHM08198R","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THE PART HAD NOT BEEN SUPPLIED FROM THE MANUFACTURER WITHIN A REASONABLE TIME FRAME. THE DEALER (NAPLETON LINCOLN OF GLENVIEW, 847-825-0770, LOCATED AT 1610 WAUKEGAN RD, GLENVIEW, IL 60025) CONFIRMED THAT THE PART WAS UNAVAILABLE AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT CONCERNING NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). A LOANER VEHICLE WAS NOT OFFERED BY THE DEALER WHILE THE CONTACT WAS WAITING ON THE PART FOR MONTHS. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND TO CHECK ON A LOANER VEHICLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"MERCURY","productModel":"MILAN","manufacturer":"Ford Motor Company"}]}]}