{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11157258,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2018","dateComplaintFiled":"12/10/2018","vin":"3GYFNBE31FS","components":"EXTERIOR LIGHTING","summary":"I TWICE COMPLAINED TO DEALERSHIP THAT THE LIGHTS WERE NOT ILLUMINATING AND I HAD TO DRIVE WITH MY BRIGHTS ON. TWICE THEY DID NOTHING. I WAS PULLED OVER BY A POLICE OFFICER WHO TOLD ME HE THOUGHT I HAD ONLY MY FOG LIGHTS ON AND NOT HEAD LIGHTS.  THIS CAR DOES NOT HAVE FOG LIGHTS AND THE OFFICER WAS SHOCKED THAT THE CADILLAC HAD SUCH A POOR SET OF HEADLIGHTS. I RETURNED TO THE DEALERSHIP WHO HANDLED IT IN A TERRIBLY U.N. PROFESSIONAL WAY AND TOLD ME THE HEADLIGHTS ARE NOT COVERED UNDER EXTENDED WARRANTY. I REMINDED THEM THAT WHEN I FIRST STARTED THE COMPLAINTS THE ORIGINAL MANUFACTURE WARRANTY WAS IN PLACE.   A SALES PERSON FROM THE DEALERSHIP SUGGESTED THAT I SHOULD BUY A DIFFERENT CADILLAC TO FIX THIS ISSUE. IT'S APPALING TO ME TO FIND A LACK OF CUSTOMER SERVICE FROM CADILLAC     I BOUGHT A CADILLAC TO SUPPORT 'BUY AMERICAN' - I COULD NOT BE MORE DISAPPOINTED. MY FRIEND DRIVES A LEXUS AND IS CONSTANTLY TELLING ME HOW GREAT THEIR CUSTOMER SERVICE IS. TO SAY THAT AM INCREDIBLY DISAPPOINTED IN CADILLAC IS AN UNDERSTATEMENT.   I WRITE THIS AS I WAIT TO HEAR FROM CADILLAC. I BROUGHT MY CAR THERE AND ASKED THEM TO DRIVE IT AT NIGHT- IT'S TIME FOR IT TO BE INSPECTED.  LET'S SEE IF THEY ARE WILLING TO PUT THEIR NAME ON AN INSPECTION.   I HAVE A BEAUTIFUL CADILLAC THAT IS NOT SAFE TO DRIVE IN THE WINTER MONTHS PAST 4:30 N THE AFTERNOON.  THIS IS UNACCEPTABLE.     THE LIGHTS DO NOT ILLUMINATE. IN ORDER TO SEE THE ROAD I HAVE TO DRIVE WITH 'BRIGHTS ON' - I HAVE EVEN PULLED ONTO THE SHOULDER OF THE ROAD SO I CAN GET OUT AND CHECK IF THE LIGHTS ARE ON.  THIS IS SO UNSAFE.   I HAVE TO KEEP UP WITH OTHER TRAFFIC AT NIGHT SO I CAN USE THEIR HEADLIGHT ILLUMINATION AS A WAY TO NOT HAVE TO DRIVE WITH MY BRIGHTS ON - I DO NOT WANT TO CAUSE UNSAFE SITUATION FOR OTHER MOTORISTS BY DRIVING WITH MY BRIGHTS ON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"CADILLAC","productModel":"SRX","manufacturer":"General Motors, LLC"}]}]}