{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11161845,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2018","dateComplaintFiled":"12/16/2018","vin":"2G61M5S31G9","components":"ELECTRICAL SYSTEM","summary":"FOR THE PAST 3-4 WEEKS WHILE DRIVING, THE CUE SYSTEM WILL START TO BEEP, CHANGE PRE-SET RADIO CHANNELS AND THE SCREEN WILL FREEZE UP.  THE BEEPING STILL CONTINUES.  AFTER A SHORT PERIOD AFTER TURNING THE VEHICLE OFF IT IS FINE BUT BEGINS THE SAME SYMPTOMS AFTER ABOUT 5-10 MINUTES OF DRIVING.    I BROUGHT THE CAR TO THE DEALER WHERE THEY MADE IT APPEAR THAT THEY HAD LITTLE OR NO KNOWLEDGE OF ANY PROBLEMS.  I INFORMED THEM I'VE BEEN IN THE AUTO REPAIR BUSINESS AND AM VERY FAMILIAR WITH ALL THE CUE COMPLAINTS.    THE CAR WAS KEPT FOR 4 DAYS AND THEN I PICKED IT UP.  I WAS TOLD IT WAS A SIMPLE SOFTWARE UPDATE WHICH I REPLIED TO THE SERVICE ADVISOR THAT I DIDN'T THINK SO.  (I GUESS MY EXPERIENCE IN BUSINESS MEANS NOTHING!).  I DROVE AWAY ONLY TO HAVE THE SAME ISSUE AFTER ABOUT 5-10 MINUTES OF DRIVING.    IT TOOK 2 WEEKS TO OBTAIN ANOTHER APPOINTMENT AT THE DEALER.  I ASKED IF THEY HAVE THE PART AND WAS TOLD THAT THE PART WAS A SPECIAL ORDER, BLAH, BLAH, BLAH... BUT WHAT CAUGHT MY ATTENTION WAS THAT THE SERVICE ADVISOR SAID THE PART HAS TO BE ORDERED FROM A THIRD PARTY.  NOT GM.  THIS MAY BE THE REASON THERE IS NO RECALL YET. I'M RETURNING THE VEHICLE ON 12/17/2018 AND WOULD LOVE TO BE ABLE TO ADD TO THIS AFTER THE OUTCOME WHICH I WAS TOLD WOULD TAKE ABOUT 4 DAYS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CADILLAC","productModel":"XTS","manufacturer":"General Motors, LLC"}]}]}