{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11162285,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2018","dateComplaintFiled":"12/18/2018","vin":"1C4RJFBG6JC","components":"SERVICE BRAKES","summary":"I PURCHASED A 2018 JEEP GRAND CHEROKEE LIMITED IN SEPTEMBER 2018.     WITH BARELY 1,400 MILES ON IT, THE BRAKES FAILED WHEN I WAS IN BUMPER TO BUMPER TRAFFIC FOR TWO STRAIGHT HOURS ON 287 IN ROCKLAND COUNTY, NY.  I HAD MY FOOT ON THE BRAKE AS THE ROAD WAS CLOSED DUE TO A TRUCK FIRE.  SUDDENLY THE BRAKE COMPLETELY DEPRESSED TO THE FLOOR AND THE CAR ROLLED INTO A MAC TRUCK.  I HAD FRONT END DAMAGE IN THE AMOUNT OF $1,100, WHICH I PAID FOR MYSELF; AND, NO ONE WAS INJURED, THANK GOD.    JEEP WOULD NOT EVEN GIVE ME PERMISSION TO RENT A CAR IN THE INTERIM.  I CALLED OVER 25 TIMES AND COULDN'T GET PAST FIRST LINE CUSTOMER SERVICE.      THE ENGINEER CAME AND DID A VERY QUICK INSPECTION OF THIS CAR.  HE CLAIMS THAT HE DIDN'T FIND ANYTHING WRONG WITH IT; BUT, I KNOW WHAT HAPPENED.  THE CAR WAS TOWED TO AND FROM THE SERVICE SHOP AS I AM PETRIFIED TO DRIVE IT.      I PAID OVER $40,000 CASH FOR THIS VEHICLE UPFRONT.   I GOT NOWHERE WITH JEEP CORPORATE.  I EVEN TRIED TO WRITE TO THE PRESIDENT OF JEEP; BUT, DID NOT RECEIVE AN ANSWER.  THE DEALERSHIP WON'T ASSIST ME EITHER.      I HAVE READ ABOUT SIMILAR ISSUES ON THE INTERNET WITH THE CHEROKEE, THE COMPASS AND THE GRAND CHEROKEE.    AFTER A MONTH, JEEP CORPORATE SENT ME A FORM LETTER STATING THAT THERE IS NOTHING WRONG WITH THE VEHICLE, THEY CAN'T DUPLICATE THE PROBLEM; AND, I SHOULD TAKE IT UP WITH MY INSURANCE COMPANY, WHICH I DIDN'T DO AS THIS WAS NOT MY FAULT.   THE FORM LETTER HAS NO NAME, ADDRESS, PHONE NUMBER, NOR EMAIL ADDRESS.     AS A RESULT, I AM STUCK WITH THIS UNSAFE VEHICLE, AS I CAN'T AFFORD TO TRADE IT IN AND LOSE THOUSAND OF DOLLARS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}