{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11166125,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2018","dateComplaintFiled":"01/09/2019","vin":"2HGFC2F7XGH","components":"ELECTRICAL SYSTEM","summary":"I PURCHASED THIS VEHICLE FROM A HONDA DEALERSHIP VANCOUVER, WA IN 2016. RECENTLY, THE CAR ALARM WOULD GO OFF RANDOMLY THROUGHOUT THE NIGHT. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THE BATTERY WAS CHECKED AND REPLACED. THIS DID NOT SOLVE THE ISSUE. I WENT IN AGAIN TO THE DEALERSHIP AND THEY DID A DIAGNOSTIC CHECK OF ELECTRONIC SYSTEM AND FOUND SECURITY CODES RELATING TO HOOD SWITCH IN THE SECURITY HISTORY. THEY SUGGESTED TO REPLACE THE HOOD LATCH/SWITCH ASSEMBLY AND RECHECK. ANOTHER PERSON I SPOKE WITH, THAT HAD THE SAME ISSUE, CLAIMED THAT REPLACING THE HOOD LATCH ASSEMBLY WAS UNSUCCESSFUL. I ASKED ABOUT MANUFACTURER'S WARRANTY SINCE THIS ITEM ISN'T COVERED BY DEALERSHIP WARRANTY OF 3 YRS/36K MILES. THE DEFECT IS FROM A PART THAT IS CAUSED BY AN ELECTRICAL ISSUE AND FALLS UNDER MANUFACTURING ERROR AND NOT A WEARABLE PART THAT HAS ANYTHING TO DO WITH WARRANTY OR SOMETHING THAT FATIGUES OVER TIME. I WROTE HONDA REGARDING THIS. IN THE MEANTIME, I CANNOT USE MY SECURITY SYSTEM, THAT I PAID FOR ON THE VEHICLE, DUE TO IT POSSIBLY DRAINING MY NEW BATTERY. HONDA (REGIONAL SERVICE MANAGER) STATED, OVER THE PHONE, THAT THEY WOULD NOT COVER THE COST OF REPLACEMENT AND THAT IT FALLS UNDER THEIR WARRANTY OF PARTS. THIS ISSUE IS HAZARDOUS BECAUSE THE SENSOR FOR THE CAR ALARM TRIPS ITSELF ELECTRONICALLY WHEN THE HOOD IS SHUT. THIS COULD POSSIBLY CAUSE A FIRE AND/OR GREATER DAMAGE TO THE VEHICLE OR OTHERS.  ADDITIONALLY, I DRIVE FOR RIDESHARE AND THIS PUTS RISK TO MY CLIENTS AS WELL. THE ALARM SOUNDS ONLY WHEN THE CAR IS LOCKED AND ALARM SET WHILE PARKED. IT OCCURS EVERY FEW HOURS AFTER ALARM IS SET. AFTER INSPECTING THE HOOD MYSELF, I COULD SEE NO DAMAGE TO THE HOOD LATCH AND WOULD NOT NEED A REPLACEMENT HOOD LATCH ASSEMBLY. THIS ISSUE IS ONE OF ELECTRONIC NATURE, INVOLVING THE CAR ALARM SENSOR ON HOOD LATCH, SECURITY SYSTEM, AND THE ELECTRONIC CAR MAINTENANCE MONITORING SYSTEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}