{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11166180,"manufacturer":"Harley-Davidson Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"01/10/2019","vin":"1HD1MDD13JB","components":"UNKNOWN OR OTHER","summary":"WHEN USING THE GPS THE VOICE PROMPTS WILL QUIT WORKING AND CAUSE YOU TO MISS TURNS OR HAVE TO TAKE YOUR EYES OFF OF THE ROAD CREATING A SAFETY ISSUE. THIS HAS HAPPENED NUMEROUS TIMES. HARLEY DAVIDSON HAS BEEN AWARE OF THE PROBLEM FOR AT LEAST 6 MONTHS AND STATE IT IS A SOFTWARE PROBLEM AND IT WILL BE FIXED IN A FUTURE UPDATE. I FEEL THAT IT IS A SAFETY ISSUE AND SHOULD BE CORRECTED QUICKLY.  HARLEY DAVIDSON ENGINEERS TOLD MY LOCAL DEALERSHIP (TIMMS HARLEY DAVIDSON AUGUSTA, GA) THEY HAD A PROBLEM IN JUNE 2018 AFTER NUMEROUS COMPLAINTS. I SENT A LETTER TO HD IN OCTOBER AFTER WAITING FOR A RESOLUTION FOR SEVERAL MONTHS. I AM ATTACHING MY LETTER AND THEIR RESPONSE. I FEEL THAT THIS COULD CAUSE ACCIDENTS IF IT HASN'T ALREADY AND SHOULD BE RESOLVED EXPEDITIOUSLY. THIS PROBLEM BEGAN OCCURRING IN FEBRUARY 2018 WHEN I PICKED THE BIKE UP FROM THE DEALERSHIP AND IS STILL OCCURRING INTERMITTENTLY . MILEAGE LISTED IS FOR FIRST TIME INCIDENT OCCURED, THIS IS AN ONGOING PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"HARLEY-DAVIDSON","productModel":"FLHTCUTG","manufacturer":"Harley-Davidson Motor Company"}]}]}