{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11166387,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2018","dateComplaintFiled":"01/10/2019","vin":"1VWCP7A35DC","components":"UNKNOWN OR OTHER","summary":"THE DRIVER'S DOOR INTERMITTENTLY WILL NOT UNLOCK AND OPEN.  THE DRIVER HAS TO ENTER THROUGH THE PASSENGER DOOR AND CLIMB ACROSS TO THE DRIVER'S SEAT.  THIS PROBLEM BEGAN IN NOVEMBER 2018.  I SCHEDULED A SERVICE APPOINTMENT AT HANOVER VOLKSWAGEN SERVICE DEPARTMENT (PA) ON 12/28/18.  THE PROBLEM WAS DIAGNOSED AND SCANNED FINDING FAULT FOR IMPLAUSIBLE SIGNAL FROM LEFT FRONT DOOR LATCH.  THE RECOMMENDATION IS TO REPLACE THE DOOR LATCH AND LATCH COVER.  THE PART WAS NOT AVAILABLE SO I SCHEDULED SERVICE FOR 1/2/19.  I WAS THEN NOTIFIED THE PART IS ON NATION BACK ORDER.  THE DOOR HAS NOT UNLOCKED 3 DAYS SINCE 1/2/19.  I FIND THIS A SAFETY ISSUE SINCE I CANNOT EXIT THE CAR EITHER THROUGH THE DRIVER'S DOOR WHEN IT DOES NOT UNLOCK.","products":[{"type":"Vehicle","productYear":"2013","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}