{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11170702,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2019","dateComplaintFiled":"01/18/2019","vin":"WA1CNAFY4J2","components":"WHEELS","summary":"YESTERDAY WHILE DRIVING ON US HWY 41 IN MARQUETTE, MICHIGAN (BELOW THE POSTED SPEED LIMIT - I WAS TRAVELING AT 40 MPH) AND WHILE BRAKING FOR A TRAFFIC LIGHT THE VEHICLE LOST TRACTION AND DID NOT ENTER THE SKID CONTROL MODE.  UPON APPROACHING THE SIGNAL TO A STOP, THE VEHICLE SKID INTO THE ADJACENT RIGHT LANE.  THERE WAS NO CAR IN THE ADJACENT RIGHT LANE AND NO COLLISION.      MY AUDI IS EQUIPPED WITH AUDI'S RECOMMENDED WINTER WHEELS AND WINTER TIRES (AUDI WINTER WHEEL AND TIRE PACKAGE NUMBER: NPN071069),  I STRONGLY SUSPECT THAT THE DEALER'S RECOMMENDATION TO MATCH THE WINTER TIRE PRESSURE TO THAT OF THE ALL-SEASON OEM TIRES CAUSE THE WINTER TIRES TO BE OVER-INFLATED, AND THUS NOT MAKE PROPER CONTACT WITH THE ROAD.      DEALER AND THE MANUFACTURER DO NOT PROVIDE MANUFACTURER RECOMMENDED INFLATION PRESSURES SPECIFIC TO THE WINTER TIRES 1) ON THE TIRE AND LOADING INFORMATION TAG ON THE B-FILLER, 2) NOR IN THE OWNER'S MANUAL, 3) AT THE DEALERSHIP, NOR ON 4) THE MANUFACTURER'S ONLINE MAINTENANCE AND REPAIR DATABASE AUDI ERWIN PORTAL (WWW.ERWIN.AUDI.USA.COM).      I HAVE ASKED THE DEALER SERVICE DEPARTMENT FOR ASSISTANCE ON 2 OCCASIONS, AND HAVE RECEIVED THE SAME ANSWER - THE COLD INFLATION PRESSURE OF 33 PSI FRONT AND 36 PSI REAR FOR THE ORIGINAL FACTORY TIRES (225/45 R20 101H) SHOULD BE USED FOR THE WINTER TIRES (235/65 R17 104H M+S).  EVEN IF THIS ANSWER WOULD BE FOUND TO BE CORRECT, IT SHOULD BE SUPPORTED BY APPROPRIATE RESOURCES READILY AVAILABLE TO THE CUSTOMER.  IF THE ERWIN PORTAL DID PROVIDE THIS INFORMATION (WHICH IS DOES NOT), THE CUSTOMER SHOULD NOT HAVE TO PAY FOR A SUBSCRIPTION TO ACCESS THIS INFORMATION.      I'VE ATTACHED THREE (3)  ITEMS FOR YOUR REFERENCE ARE ATTACHED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]}]}