{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11174477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2009","dateComplaintFiled":"02/05/2019","vin":"1FMZU63W74U","components":"STRUCTURE,VISIBILITY/WIPER","summary":"I HAVE CRACKS IN THE PLASTIC ON THE OUTSIDE OF MY LIFT GATE . EACH TIME I USE THE HANDLE TO LIFT THE CRACKS BECOME WORSE. THERE ARE SEVERAL POSTS ONLINE ASKING ABOUT THE SAME PROBLEM. EVERY ONE  I SEE IN A PARKING LOT OR ON THE ROAD HAS THE SAME PROBLEM. FORD REPORTS THAT IT AFFECTS 1997-2007 EXPLORERS. I DON'T UNDERSTAND WHY THIS HASN'T BEEN ADDRESSED. I CALLED FORD AND THEY REFERRED ME TO YOUR ORGANIZATION.  SOME OF THESE CRACKS I HAVE SEEN REACH TO THE BACK WINDOW WHICH I BELIEVE WOULD BE A SAFETY HAZARD.","products":[{"type":"Vehicle","productYear":"2004","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}