{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11180932,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2019","dateComplaintFiled":"02/18/2019","vin":"1C4BJWKG3EL","components":"ELECTRICAL SYSTEM,ENGINE","summary":"REGARDING COMPLAINT NUMBER: 11175198. THE INFORMATION PROVIDED TO YOU  IN MY COMPLAINT WAS SENT TO JEEP US CUSTOMER CARE, FIAT CHRYSLER AUTOMOTIVE  GROUP (FCA) FIRST,  AND THEY FWD IT TO THE JEEP CHRYSLER REGIONAL MANAGER FOR APPROVAL  TO OPEN A \"STAR\" CASE SO ENGINEERING TECHNICIANS AT FCA COULD LOOK AT THE PROBLEM ON THE JEEP AS IDENTIFIED TO YOU. THE REGIONAL MAINTENANCE MANAGER --REFUSED TO OPEN THE \"STAR\" CASE --FEARING THAT THE IDENTIFIED ELECTRICAL & ENGINE PROBLEM COULD CAUSE A RECALL AND SAFETY RECALL. ON 2-18-2019 I RECEIVED A CALL FROM US CUSTOMER CARE AT FIAT CHRYSLER AUTOMOTIVE, AND TOLD THAT  BECAUSE OF THE AREA MANAGEMENT REFUSAL TO OPEN A \"STAR\" MY CASE WITH THEM HAS BEEN CLOSED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}