{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11190860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2019","dateComplaintFiled":"03/22/2019","vin":"1FTFX1CF7EK","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING ON AN INTERSTATE HIGHWAY USING CRUISE CONTROL, I NEEDED TO SLOW DOWN FOR AN EXIT. WHEN I APPLIED THE BRAKE PEDAL, THE CRUISE CONTROL DID NOT RELEASE AND I HAD TO APPLY QUITE A BIT OF BRAKE PRESSURE TO SLOW DOWN. I ALSO HIT THE OFF BUTTON FOR THE CRUISE CONTROL WHICH DID NOT DEACTIVATE THE CRUISE CONTROL. WHEN I BRAKED, THE SPEED WAS DECREASED BUT THE CRUISE CONTROL WAS STILL ON AT THE REDUCED SPEED. I KEPT HITTING THE OFF BUTTON, BUT THE CRUISE CONTROL WAS STILL IN OPERATION. AFTER DOING THIS FOR ABOUT TEN MINUTES, THE CRUISE CONTROL FINALLY DEACTIVATED. I USED THE CRUISE CONTROL LATER ON THIS TRIP TO TEST IT AND IT WORKED  AS IT SHOULD. I TOOK THE TRUCK TO THE DEALERSHIP ON 3/6/19 AND WAS TOLD THEY WOULD CHECK IT FOR A CHARGE AND WOULD FIX IT  FOR AN ADDITIONAL CHARGE; THAT CHARGE DEPENDING ON WHETHER IT WAS UNDER WARRANTY. I HAVE AN EXTENDED WARRANTY TO 100,000 MILES AND THE VEHICLE ONLY HAS A LITTLE OVER 20,000 MILES. I TOLD THE SERVICE MANAGER THAT IT WAS A SAFETY ISSUE. HE REPLIED THAT A BALD TIRE WAS A SAFETY ISSUE ALSO, MAKING THE POINT THAT THEY DID NOT INTEND TO TREAT THIS AS A SAFETY ISSUE WHERE A REPAIR WOULD BE DONE WITH NO CHARGE. HE PROFESSED IGNORANCE OF ANY VEHICLES HAVING A PROBLEM WITH THE CRUISE CONTROL NOT DEACTIVATING. I SHOWED HIM AN ARTICLE ON THE INTERNET WHERE FIAT CHRYSLER HAD SEVERAL MILLION VEHICLES RECALLED WITH THIS PROBLEM. HE STILL SAID HE HAD NEVER HEARD OF IT. THE DEALERSHIP SAID THEY COULD NOT FIND A PROBLEM, BUT IF IT  DID IT AGAIN, TO BRING IT BACK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}