{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11191756,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2004","dateComplaintFiled":"03/26/2019","vin":"","components":"UNKNOWN OR OTHER","summary":"MELTING DASHBOARD AND AROUND THE GEAR SHIFT AND LEXUS WILL NOT DO ANYTHING ABOUT IT. POOR CUSTOMER SERVICE FOR A SO CALLED \"LUXURY\" BRAND. I HAD SOME PAPER ACTUALLY STICK TO THE PLASTIC AROUND THE GEAR SHIFT AND WHEN I WENT TO PICK IT UP I HAD TO PEEL IT OFF THEN I TRIED CLEAN IT OFF WITH JUST WATER AND A RAG AND IT LEFT MARKS. I WANT SOMETHING DONE BY LEXUS. A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM SO WHY ISN'T LEXUS DOING ANYTHING ABOUT IT? I WANT SOMETHING DONE! MY DASH AND PLASTIC AROUND THE GEAR SHIFT NEED TO BE REPLACED AND IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR. I JUST FOUND THIS SITE THAT'S WHY I'M JUST NOW REPORTING IT BUT THIS HAS BEEN A PROBLEM SINCE ABOUT 2014. LEXUS SHOULD OWN UP TO THEIR MISTAKES AND FIX THEM. I WILL KEEP CALLING AND KEEP GOING TO THE DEALERSHIP UNTIL SOMETHING IS DONE!","products":[{"type":"Vehicle","productYear":"2002","productMake":"LEXUS","productModel":"IS 300","manufacturer":"Toyota Motor Corporation"}]}]}