{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11192997,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"04/01/2019","vin":"JA4LX41GX3U","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"THE ISSUE BEGAN IN 2004 WHEN MY VEHICLE WAS 1 YEAR OLD.  THE TEMPERATURE CONTROL KNOB BECAME FROZEN AND YOU COULD NOT TURN IT FROM HEAT TO AIR CONDITIONING OR THE OTHER WAY.  I SPENT $23,000 ON THIS CAR AND YOU COULD NOT TURN FROM AIR CONDITIONING TO HEAT AT WILL ONLY A MECHANIC CAN MANUALLY TURN IT UNDERNEATH THE VEHICLE AND THEN ONLY PUT IT ON HOT OR COLD.   ONE TIME I WAS DRIVING 600 MILES FOR AN EMERGENCY WITH THE KNOB STUCK ON AIR CONDITIONING AND I WAS NOT ABLE TO TURN IT TO HEAT.   IT WAS BELOW FREEZING TEMPERATURES AND THE WINDOW FOGGED UP BECAUSE I WAS NOT ABLE TO PUT THE DEFROSTER ON.  I HAD TO CONTINUALLY PULL OVER TO WIPE OFF THE WINDOW AND THE FROST.   THERE COULD HAVE BEEN AN ACCIDENT IF I HAD NOT CONTINUALLY PULLED OVER.   2002 TO 2007 LANCERS AND OUTLANDERS HAVE THIS PROBLEM.  IT WAS A DESIGN FLAW BY THE MANUFACTURER BUT THEY WILL NOT OWN UP TO THIS DANGEROUS PROBLEM.    I HAVE HAD IT TO A MECHANIC MANY TIMES BUT THEY CANNOT FIX IT.   I DO NOT UNDERSTAND WHY MITSUBISHI IS NOT FORCED TO FIX THIS FOR CONSUMERS WHEN THIS IS CLEARLY A DANGEROUS PROBLEM IF YOU CANNOT USE THE DEFROSTER.   I SHOULD NOT BE MADE TO PAY FOR SOMETHING WHEN IT IS A MANUFACTURING FLAW.   THERE ARE 1000S OF VEHICLES ON THE ROAD WITH THIS PROBLEM AND MITSUBISHI WILL NOT OWN UP THAT THIS IS A CLEARLY SAFETY ISSUE.   THE CONSUMER HAS NO POWER IN THIS SITUATION I HAVE CALLED CUSTOMER SERVICE AND AM TOLD THEY WILL DO NOTHING ABOUT IT UNLESS IT'S RECALLED.   THANK YOU FOR YOUR HELP IN THIS MATTER I HAVE NO PLACE ELSE TO GET HELP WITH THIS AND I CAN'T AFFORD ANOTHER VEHICLE.  THIS IS WRONG MITSUBISHI ALLOWS CARS ON THE ROAD WITH THIS PROBLEM AND TURNS A BLIND EYE TO POTENTIALLY DANGEROUS SITUATIONS.   THANK YOU FOR YOUR ASSISTANCE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MITSUBISHI","productModel":"OUTLANDER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}