{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11205490,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2019","dateComplaintFiled":"05/03/2019","vin":"1C4RJFJG9JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE.  THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF.  THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT.  MULTIPLE SUBMISSIONS AND \"STAR TICKETS\" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM.  THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS.  OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE.  IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE.  IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES.  THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}