{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11205957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"05/07/2019","vin":"1FADP3F2XDL","components":"STRUCTURE","summary":"I RECEIVED A RECALL NOTICE IN THE MAIL , NOTICE# 16S30/NHTSA RECALL 16V-643 MAY, 2017 AND IN DOING SO I NOTIFIED THE VICKSBURG FORD DEALERSHIP HERE AND SCHEDULED A APPOINTMENT TO HAVE MY VEHICLE CHECKED, AND THE PART MADE IT HERE TUESDAY 5/30/17) AND IT WAS REPAIRED I WAS TOLD. NOW YESTERDAY AS I TRIED TO CLOSE MY DOOR IT WOULD NOT LATCH SO I TOOK IT BACK TO THE FORD CO TO HAVE IT CHECKED AGAIN TO SEE WHAT THE PROBLEM WAS. I WAS TOLD THAT THERE IS NO RECALL EXISTS. OF COURSE NOT IT WAS IN 2017 THAT I CAME OUT AND IT WAS SUPPOSE TO HAVE BEEN REPAIRED, BUT THE PROBLEM IS IT HAS HAPPENED NOW.  WHEN I TOOK MY CAR OUT THERE AT THE TIME I WAS ONLY FOLLOWING WHAT I WAS INSTRUCTED TO DO, NOW THE WANT ME TO PAY FOR IT BECAUSE THE SERVICEMAN TOLD ME , HE DID NOT THINK FORD WOULD PAY FOR IT BECAUSE IT IS NOT ON NOTICE AT THIS TIME. THEY WANT ME TO PAY $197.50 PLUS TAX AND $110.00 LABOR CHARGE.  I DONOT FEEL THAT  THIS IS RIGHT, BECAUSE THEY WAS PAID FOR DOING THE JOB IN MAY, 2017 EVENTHOUGH AT THE TIME I  WAS NOT EXPERIENCING THE PROBLEM AT THE TIME, AND IT IS HAPENING NOW THEY NEED TO CORRECT THE PROBLEM. I CANNOT RIDE AROUND WITH A DOOR THE IS NOT SHUT PROPERLY. NOW I AM STILL TRYING TO FIND MY RECEIPT FOR THE REPAIR, AND THEY DO HAVE A RECORD OF IT BECAUSE THE SECRETARY TOOK A FORLDER WITH THE SERVICE TICKET BACK IN THE BACK TO THE SERVICEMAN BUT HE ACTED LIKE THAT WAS NOT THE RECALL TICKET. I AM GOING TO CONTINUE TO LOOK FOR MY RECEIPT BUT IN THE MEANTIME I NEED TO GET THIS PROBLEM FIXED.  I DONOT  FEEL THAT THEY NEEDS TO BE PAID TWICE WHEN THE PROBLEM IS OBVIOUS TODAY.  IT WAS A SAFETY RECALL ISSUED IN ACCORDANCE WITH THE FEDERAL LAW AND I AM ENTITLED TO THAT SAFEY RECALL ACT. LUCKILY I HAD JUST MADE IT TO MY HOUSE AND PARKED WHEN I NOTICED THAT THE DOOR WOULD NOT SHUT, I HAVE ONLY THE ONE VEHICLE AND IT IS DRIVEN EVERYDAY TO WORK, ERRANDS. NOT GOOD. THX YOU.  .","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}