{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11207521,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2019","dateComplaintFiled":"05/14/2019","vin":"4T1BK1EB8JU","components":"UNKNOWN OR OTHER","summary":"THE BACK UP CAMERA DISPLAY CLEARLY SHOWS THE  REAR LICENSE PLATE. VEHICLE PURCHASED MAY 25, 2018. THE CAMERA AND DISPLAY WORKED FINE UNTIL 4/23/2019, DID NOT SHOW THE REAR LICENSE PLATE.  BILL WRIGHT SERVICE OF BAKERSFIELD, CA STATED THAT THIS WAS 'NORMAL' AND REFUSED TO CONSIDER ANY RE-DO OR REPAIRS.  CALLED TOYOTA FACTORY SERVICE (COURTNEY) AT 1-800-331-4331 AND SHE STATED THAT SHE WAS UNAWARE OF THE PROBLEM AND HAD NO SOLUTIONS FOR ME.  CONTACTED CALIFORNIA BUREAU OF AUTO REPAIR (BAR), THEY INVESTIGATED THE PROBLEM AND ONLY WANTED TO CHECK INSTALLATION MEASUREMENTS.  I FIRMLY BELIEVE THAT THE INSTALLATION OF THE CAMERA IS OK BUT BELIEVE  THAT THE CAMERA LENS NOW SHOWS A DISTORTED VIEW I HAVE TWO PHOTOS THAT I WILL TRY TO ATTACH WHICH WILL ILLUSTRATE WHAT I BELIEVE IS THE PROBLEM.  I BELIEVE THAT MUCH USE OF CLOSING THE TRUNK HAS CAUSED THE CAMERA LENS TO SHIFT DOWNWARD. NOT A VERY GOOD SAFETY DEVICE AS PER PL 110-189 2/28/2008 CONTACTED THE BILL'S SPONSOR, (XXXX), BUT SHE WAS NOT INTERESTED IN PURSUING THIS PROBLEM.  ONE PICTURE I HAVE IS A LATE MODEL TOYOTA COROLLA WITH NO EVIDENCE OF A REAR LICENSE PLATE, AND THE OTHER IS MY VEHICLE CAMERA VIEW CLEARLY SHOWING THE REAR LICENSE PLATE.    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2018","productMake":"TOYOTA","productModel":"AVALON","manufacturer":"Toyota Motor Corporation"}]}]}