{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11208272,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2019","dateComplaintFiled":"05/17/2019","vin":"5FNRL6H72KB","components":"UNKNOWN OR OTHER","summary":"WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}