{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11208643,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2019","dateComplaintFiled":"05/20/2019","vin":"1C3BCBEBOEN","components":"UNKNOWN OR OTHER","summary":"MY DRIVER'S SIDE HEAD REST HAD BEEN FALLING DOWN FOR THE PAST TWO MONTHS. I WAS SITTING IN MY DRIVEWAY, WHEN ALL OF A SUDDEN I HEARD A BOOM. I WONDERED WHAT HAPPENED. I WAS PARKED. THEN I FOUND THE HEADREST HAD PUSHED OUT TOTALLY, STUCK OUT BY A PIECE OF METAL. I COULD NOT PUSH IT BACK. I CALLED CHRYSLER AND THEY TOLD ME IT WOULD COST OVER $450.00 TO RESET IT OR GET A NEW ONE. I TRIED TO PULL THE WHOLE HEADREST OUT, BUT IT DOES NOT COME OUT. I LOOKED ONLINE AND FOUND THERE WAS A RECALL FOR CARS UP TO 2013. BUT MINE IS A 2014. DOES THAT MAKE A DIFFERENCE? WHAT IS GOING ON WITH THESE HEADRESTS. I'VE HEARD THERE ARE SEVERAL COMPLAINTS. I'VE HAD THIS CAR FOR 5 YEARS AND HAVE ONE MORE YEAR TO PAY FOR IT. I AM NOT TRADING IT IN. I FEEL CHRSYLER SHOULD FIX THIS. FOR FREE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"200","manufacturer":"Chrysler (FCA US, LLC)"}]}]}