{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11208993,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2019","dateComplaintFiled":"05/21/2019","vin":"ZFBCFABH1EZ","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT INTO THE PROPER GEAR. THE CONTACT COULD NOT PLACE THE VEHICLE IN DRIVE OR REVERSE. THE VEHICLE HESITATED AND WOULD NOT MOVE. THE CONTACT MADE MORE THAN TWO ATTEMPTS TO PLACE THE VEHICLE IN DRIVE. THE CONTACT WAITED APPROXIMATELY ONE MINUTE AND WAS ABLE DRIVE OFF SAFELY. THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. IN ADDITION, \"SWITCH TO NEUTRAL THEN TO DRIVE\" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FIAT DEALER. THE VEHICLE WAS TAKEN TO NORTH STAR DODGE SAN PEDRO (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 249-7500) WHERE THE CONTACT WAS WAITING FOR THE DIAGNOSTIC RESULTS. THE MECHANIC INFORMED THE CONTACT THAT SHE MAY HAVE TO COME OUT OF POCKET BECAUSE THE VEHICLE EXHIBITED SYMPTOMS OF AN UNKNOWN RECALL THAT WAS NOT ASSOCIATED WITH HER VIN. THE MECHANIC THEN REFUSED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FIAT","productModel":"500L","manufacturer":"Chrysler (FCA US, LLC)"}]}]}