{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11210233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2019","dateComplaintFiled":"05/28/2019","vin":"1FADP3F27EL","components":"UNKNOWN OR OTHER","summary":"DOOR LOCK LATCH OPENING UP WHILE DRIVING. AS I WAS DRIVING ONE EVENING FROM THE GAS STATION, THE RIGHT SIDE BACK SEAT DOOR OPENED UP. THE DOOR SWUNG OPEN AS I MADE A TURN ABOUT LEAVE THE GAS STATION I WAS AT. I QUICKLY PULLED OVER AND LOOKED TO SEE IF SOMETHING WAS IN THE WAY AND PROCEEDED TO CLOSE IT. HOWEVER, THE DOOR WOULD BOUNCE BACK AND NOT SHUT EVEN AFTER SEVERAL TIMES. I DID SOME RESEARCH AND FOUND THAT THERE WAS A RECALL OF THIS YEAR MAKE AND MODEL BACK IN 2016 REGARDING THE SAME PROBLEM.  THE RECALL SPECIFICALLY INDICATES FOR FORD FOCUSES OF 2012-2015(LINK: HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/09/08/FORD-EXPANDS-DOOR-LATCH-SAFETY-RECALL-IN-NORTH-AMERICA.HTML). AS BAD IS THE ISSUE WAS,I HAD TO DRIVE MY CAR HOME THAT NIGHT WITH IT SWINGING OPEN EVERY TIME I TURNED CORNERS. SINCE IT WAS NIGHT, I HAD TO USE BUNGEE CORDS AND TAPE TO KEEP THE DOOR SHUT UNTIL THE NEXT DAY TO TAKE IT INTO THE DEALERSHIP. I ALSO RAN THE RISK OF SOMEONE BEING ABLE TO EASILY ACCESS MY CAR OVER NIGHT.      THE RECALL SAYS THAT DEALERSHIP IS SUPPOSED TO TAKE CARE OF THIS SAFETY ISSUE FREE OF CHARGE BY BRINGING MY VEHICLE TO THE DEALERSHIP. HOWEVER, THE DEALERSHIP INDICATED THAT THEY WOULD NOT FIX THIS SEVERE SAFETY ISSUE FREE OF CHARGE. THEY TOLD ME THAT I HAD TO PAY THE DEDUCTIBLE FOR THEM TO FIX IT AND THAT THERE WAS NOTHING THEY CAN DO ABOUT THAT. I FOR ONE SHOULD NOT HAVE TO PAY FOR THIS ISSUE CONSIDERING IT WAS PART OF A SAFETY RECALL. I AM ALSO UPSET THAT THEY KNEW ABOUT THIS ISSUE SINCE 2016 AND THEY DEALERSHIP IS NOT HONORING REPAIRING THIS DESPITE THAT.    I AM WANTING THE DEALERSHIP TO TAKE FULL RESPONSIBILITY AND FIX THIS FREE OF CHARGE OR REIMBURSE LATER  FOR WHAT THEY ARE CHARGING ME NOW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}