{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11210884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"05/30/2019","vin":"1FTLR4FE1BP","components":"AIR BAGS","summary":"CALLED DEALER (SUNSHINE FORD-NEWBURG,NY) AND GOT AN APPOINTMENT FOR 3/19/2019, BUT THEY CANCELLED BECAUSE THE BAG DIDN'T ARRIVE. I WAS TOLD I WOULD BE NOTIFIED WHEN THEY RECEIVED ONE. I GOT A SECOND NOTICE IN APRIL AND CALLED SUNSHINE BACK. THEY AGAIN SAID THEY WOULD CALL WHEN THE BAG ARRIVED. I GOT A POSTCARD FROM FORD, SO I CALLED AND EXPLAINED MY SITUATION. I WAS PUT ON HOLD WHILE THEY TRIED TO CALL THE DEALER. THEY TRIED TWO TIMES WHEN I WAS HOLDING BUT NO ONE ANSWERED. I WAS TOLD THEY WOULD CALL ME WHEN THEY SPOKE WITH SUNSHINE, THAT WAS 5/21, I STILL HAVEN'T HEARD. NOW I RECEIVED A NOTICE FROM NY STATE DEPT.  OF MOTOR VEHICLES TELLING ME IT IS URGENT. WHAT MORE CAN I DO?","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}