{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11217628,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2019","dateComplaintFiled":"06/03/2019","vin":"1D7HW42N45S","components":"ELECTRICAL SYSTEM,SEATS","summary":"I RECEIVED A RECALL NOTICE FOR THE T80  HEATED SEATS IN MY 2005 DODGE DAKOTA I CALLED THE CHRYSLER REPRESENTATIVE SCHEDULE A REPAIR SERVICE WITH PERKINS DODGE COLORADO SPRINGS HE ORDERED THE SEATS I TOLD THE REPRESENTATIVE THAT THE PASSENGER SIDE HAD A BURN HOLE IN IT AND HAD CAUGHT FIRE WHEN THE NEW SEATS ARRIVED AT PERKINS DODGE I TOOK MY TRUCK IN TO BE REPAIRED THEY TOLD ME THEY WILL NOT DO THE PASSENGER SEAT BECAUSE OF THE BURN HOLE HAS CUT OUT PIECES. I TOLD THEM I HAD TO REMOVE SOME OF THE BURNT MATERIAL TO PUT A SEAT COVER ON AND STILL UTILIZE THE SEAT. SEATS ARE STILL UNDER RECALL THEY ORDERED THEM KNOWING THAT THERE WAS A BURN HOLE I DON'T UNDERSTAND WHY THEY WILL NOT PROCEED WITH THE REPAIR THE INFORMATION FOR THE CASE NUMBER AND REPRESENTATIVE I TALKED TO IS HERE.... MY NAME IS [XXX] FROM THE FCA CASE MANAGEMENT DIVISION,  I HAVE BEEN ASSIGNED AS YOUR CASE MANAGER.  HERE IS SOME INFORMATION THAT WILL BE HELPFUL FOR YOU TO HAVE:  YOUR CASE NUMBER IS [XXX]  THE CHRYSLER CASE MANAGEMENT TELEPHONE NUMBER IS: [XXX]  MY DIRECT EXTENSION:  [XXX]  MY WORK HOURS ARE: 8:00 AM - 4:30 PM EASTERN STANDARD TIME (MONDAY-FRIDAY).  I WILL CONTACT YOU WITHIN ONE BUSINESS DAY OF YOUR APPOINTMENT BY TELEPHONE TO REVIEW YOUR CASE WITH YOU.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR  -  (RECALL RELATED INCIDENT)  TS","products":[{"type":"Vehicle","productYear":"2005","productMake":"DODGE","productModel":"DAKOTA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}