{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11221295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2019","dateComplaintFiled":"06/19/2019","vin":"1FM5K8D89DG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. SCOTT FORD (17812 VETERANS MEMORIAL HWY, KINGWOOD, WV 26537, (304) 329-3673) WAS URGENTLY NOTIFIED, BUT FAILED TO PROVIDE AN APPOINTMENT. THE CONTACT ORDERED A STEERING RACK  AND HAD AN INDEPENDENT MECHANIC REPLACE THE PART, BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND PROVIDED AN UPDATE TO THE CONTROL MODULE. WITHIN TWO BUSINESS DAYS, THE EPS INDICATOR FLASHED AGAIN AND THE STEERING WHEEL SEIZED, WHICH INCREASED THE RISK OF A CRASH. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. ASTORG FORD LINCOLN OF PARKERSBURG (2028 7TH ST, PARKERSBURG, WV 26101, 304-485-8585) WAS NOTIFIED OF THE FAILURE FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES NUMEROUS TIMES, BUT HAD NOT YET PROVIDED A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}