{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11221396,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2019","dateComplaintFiled":"06/20/2019","vin":"KNDJ23AU1L7","components":"UNKNOWN OR OTHER","summary":"I LEARNED THE CAR HORN ON MY 2020 KIA SOUL DID NOT WORK WHILE ON A HIGHWAY AND CLOSE TO BEING IN AN ACCIDENT. I TRIED TO USE HORN TO ALERT THE OTHER DRIVER AND IT FAILED. I CONTACTED DEALER SERVICE DEPT FOR ASSISTANCE AND HAD TO SCHEDULE A SERVICE APPOINTMENT AND THEY ADVISED ME THE HORN SYSTEM FAILED AND SENT ME HOME WITH MY CAR AND NO HORN.  I COMPLAINED TO THE SERVICE MGR AND THEY GAVE A  LOANER AND TOOK MY CAR BACK TO THEIR SERVICE AREA UNTIL THE PARTS COME IN. THEY ADVISED ME THAT THE PART WILL TAKE 4 WEEKS TO COME IN, THEY CAN'T TAKE THE PART FROM THE OTHER 2020 SOUL ON THE LOT AS THEY ALL HAVE THE SAME FAILED HORN SYSTEM.","products":[{"type":"Vehicle","productYear":"2020","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}