{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11221399,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2018","dateComplaintFiled":"06/20/2019","vin":"5NPEC4AB1DH","components":"SUSPENSION","summary":"I RECEIVED A LETTER FROM HYUNDAI EXTENDING THE WARRANTY FOR THE FRONT COIL SPRINGS FOR 2011-2014 SONATAS AS WELL AS 2012-2016 ELANTRAS; NOTE THEY DID NOT REFER TO IT AS A \"RECALL\" AND THERE IS NO DATE ON THE LETTER. I FOLLOWED THE INSTRUCTIONS ON HOW TO FILE A CLAIM IF I HAD ALREADY REPAIRED MY VEHICLE. I SUBMITTED THE DOCUMENT PER THEIR WEBSITE AND SINCE THEN THEY HAVE REPEATEDLY REQUESTED ADDITIONAL INFORMATION TO DELAY PAYMENT FOR A \"KNOWN DEFECTIVE ITEM\". INITIAL DOCUMENT SUBMITTED \"PAID IN FULL\" INVOICE SHOWING MILEAGE OF 39,623 AT TIME OF REPAIR. ADDITIONAL DOCUMENTS SUBMITTED; COPY OF BANK STATEMENT & FRONT OF CHECK SHOWING PAYMENT CLEARED AND CURRENT MILEAGE 6 MONTHS LATER. THEY ALSO WANTED PROOF OF REGISTRATION WHICH IS NOT RELEVANT. TODAY 6/20/19 THEY REQUESTED I PROVIDE A COPY OF THE \"BACK OF THE CHECK\" AGAIN WHICH IS NOT RELEVANT WITH THE DOCUMENTS I HAVE PROVIDED. THIS IS A DELIBERATE ATTEMPT TO AVOID THEIR RESPONSIBILITY FOR A \"KNOWN DEFECT\". HOW MANY OTHER CONSUMERS ARE BEING FORCED TO JUMP THROUH HOOPS AND HOW MANY HAVE MADE THE REPAIRS AND NO LONGER OWN THEIR VEHICLES AND NOT BEING REIMBURSED FOR PAID REPAIRS. HOW MANY CRASHES OCCURRED AS A RESULT OF A BROKEN SPRING OR TIRES DESTROYED? WHAT ABOUT PERSONAL INJURIES? I BELIEVE THE NTSB SHOULD REQUEST SPECIFICS FROM HYUNDAI AND FEEL FREE TO USE MY NAME.  IF NEEDED I HAVE COPIES AND EMAILS OF MY CONTACT WITH HYUNDAI.  (XXXXX)    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2013","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}