{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11228544,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/30/2019","vin":"JTHBE262972","components":"UNKNOWN OR OTHER","summary":"SURFACE OF DASHBOARD PLASTIC MATERIAL MELTED IN FRONT OF THE DRIVER SEAT AND BECAME SHINY, CAUSING GLARE WHICH IS BLINDING THE DRIVER WHEN DRIVING IN FULL SUNLIGHT. THIS HAPPENED OVER THE COURSE OF LAST YEAR, IN SPITE OF THE CAR BEING KEPT IN THE GARAGE AND NOT EXPOSED TO EXCESSIVE TEMPERATURES. THE DEALER WILL NOT REPLACE THE DASHBOARD. I LEARNED THAT TWO LAWSUITS WERE FILED AGAINST TOYOTA/LEXUS IN 2014 AND 2017 AND MY CAR IS AMONG THOSE TOYOTA/LEXUS ACCEPTED UNDER A \"CUSTOMER SUPPORT PROGRAM\" (ZE6) TO REPLACE ABOUT 3.5 MILLION DASHBOARDS THAT MELT, BUT SINCE THIS WAS NOT A RECALL I WAS NOT MADE AWARE OF IT. I AM REQUESTING TOYOTA/LEXUS TO REPLACE MY MELTING DASHBOARD FREE OF CHARGE AS THIS IS A CLEAR SAFETY HAZARD - PICTURE ATTACHED.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]}]}