{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11229942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2019","dateComplaintFiled":"07/07/2019","vin":"1FTFX1ET9BF","components":"SERVICE BRAKES","summary":"HAD FORD CUSTOMER SATISFACTION PROGRAM 15N05 DONE ON MY TRUCK JANUARY 2017 AFTER VACUUM PUMP NOISES IN THE FRONT END.  VEHICLE WAS AT 90.5K MILES THEN AND IS NOW AT 120.5K MILES.  NOTICED A FEW WEEKS AGO THE VACUUM PUMP WAS AGAIN MAKING THE SAME VIBRATION NOISES AT STARTUP...PROBABLY EVEN WORSE (NOISIER, SEVERAL CYCLES OF VIBRATION INSTEAD OF JUST ONE).  SINCE I WAS PAST THEIR 1-YEAR/12K MILE WARRANTY PROGRAM ON THE UNIT, FORD DEALER AND CUSTOMER SERVICE HAVE BOTH DECLINED TO SUPPORT ANOTHER REPLACEMENT IN ANY WAY.  WAS READING ON F150 FORUMS AND OTHER CUSTOMERS ARE EXPERIENCING THE SAME FAULTY VACUUM PUMPS AFTER HAVING THE WARRANTY WORK DONE.   SO, NOW I HAVE A NOISY VACUUM PUMP AND VERY SLIGHT PEDAL CHANGES AT FIRST START-UP THAT I MUST PAY TO FIX.  NO INCIDENTS SO FAR BUT NOW I'M ON THE HOOK FOR AN ADDITIONAL REPAIR AFTER ONLY 18MONTHS/30K MILES WITH THE FORD RECOMMEND REPLACEMENT PUMP. NOTHING ON VEHICLES THESE DAYS ONLY HAS A 30K MILE LIFE.  THAT'S TERRIBLE.  FOR SAFETY'S SAKE, I'M GOING TO HANDLE THIS REPLACEMENT ON MY OWN AND HAVE NO RECOURSE AT THIS MOMENT FOR SATISFACTION BESIDES TO ATLEAST REPORT THAT FORD REPLACED AN EASILY FAILING VACUUM PUMP WITH ANOTHER EASILY FAILING VACUUM PUMP AND THEY DO NOT STAND BEHIND THAT WORK.  IF THIS SAFETY ISSUE WAS SEVERE ENOUGH TO CREATE A SATISFACTION PROGRAM/EXTENDED WARRANTY PROGRAM THE FIRST TIME AROUND, WHY IS SAFETY NO LONGER IMPORTANT THE SECOND TIME AROUND WHEN IT IS FAILING AGAIN?  ANSWER - BECAUSE THEY DON'T HAVE THE NHTSA INVESTIGATING THEM THIS TIME AROUND....MAYBE ENOUGH COMPLAINTS LIKE MINE AND IT WILL RE-OPEN THE CASE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}