{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11229974,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"07/08/2019","vin":"WBYC5XEVX51","components":"FUEL/PROPULSION SYSTEM","summary":"THE I3 REQUIRES FUNCTIONAL HV BATTERY COOLING TO OPERATE PROPERLY AND SAFELY.  THE CAR USES A HEAT PUMP SYSTEM TO CONDITION THE HV BATTERIES.  ON MY CAR, THE A/C SYSTEM (BATTERY CONDITIONING) FAILED WITH NO MESSAGE OR WARNING TO THE DRIVER.  WHEN I TOOK THE CAR TO A DEALERSHIP, I WAS GIVEN A QUOTE FOR $24,038.21 TO FIX THE CAR.  THE INVOICE ALSO STATES \"NOTE: VEHICLE UNSAFE TO DRIVE.\"    HOW I DISCOVERED THIS PROBLEM  THIS VEHICLE IS AN EARLY I3 WITH THE FAST-CHARGE SYSTEM INCLUDED.  IN JULY, 2018, THE FAST-CHARGE FAILED TO WORK.  I TRIED SEVERAL CHARGERS AND THEY ALL FAILED TO COMMUNICATE WITH THE VEHICLE.  WHILE THIS WAS IRRITATING, I DID NOT TAKE THE CAR FOR SERVICE BECAUSE FAST-CHARGING IS NOT A REQUIREMENT TO DRIVE THE CAR AND I DON'T USE IT OFTEN.  I AM SPECULATING THAT THE A/C SYSTEM BEGAN TO FAIL AT THIS TIME, BUT I WAS GIVEN NO WARNING OR MESSAGE.  IN THE FALL OF 2018, THE CAR BEGAN MAKING A MUCH LOUDER MOTOR NOISE DURING PRE-CONDITIONING IN MY GARAGE.  WHEN I TOOK THE CAR FOR SERVICE IN FEB., 2019, A BMW DEALERSHIP COULD NOT DUPLICATE THE PROBLEM (THE PROBLEM HAPPENED EVERY DAY DURING PRE-CONDITIONING AND DRIVING).  IN APRIL, 2019, I TURNED ON THE A/C AND DISCOVERED THE CABIN A/C DID NOT WORK.  I TOOK THE CAR TO A DIFFERENT DEALERSHIP.  THEY DIAGNOSED THE PROBLEM AS A/C VALVE FAULTS, GRAY METALLIC DEBRIS, INSUFFICIENT REFRIGERANT (877G VS. REQUIRED 970G), AND ZERO (VS. REQUIRED 300G) REFRIGERANT OIL.    ACCORDING TO BMW LITERATURE ( BMW TECHNICAL TRAINING, HEATING AND A/C SYSTEMS, P.43), \"THESE QUANTITIES ARE CRUCIAL TO THE OPERATION OF THE SYSTEM........\"  THIS QUOTE REFERS TO THE QUANTITY OF REFRIGERANT IN THE SYSTEM OF THE BEV OR REX.  I HAVE ATTACHED THE INVOICE FROM BMW-ROCHESTER HILLS ON JUNE 1 WITH THE DIAGNOSTIC INFORMATION AND THE QUOTATION FOR REPAIRING THE SYSTEM.  THE TRAINING MANUAL IS A LARGE FILE.  I CAN SEND IT AS REQUIRED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"I3","manufacturer":"BMW of North America, LLC"}]}]}