{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11230797,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2019","dateComplaintFiled":"07/10/2019","vin":"3VWH17AU2HM","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"THIS PAST SPRING I NOTICED THE CAR'S HEADLINER WAS WET AND STAINED.  IT THEN BEGAN TO DRIP COPIOUS AMOUNTS OF WATER INTO THE VEHICLE DURING HEAVY RAINSTORMS.  THE CAR IS ONLY A YEAR AND A HALF OLD AND HAS 20,000 MILES.  BUT THERE ARE WATER STAINS EVERYWHERE AND IT WILL BE A MOLD ISSUE SOON, I'M AFRAID.  TOOK IT TO THE DEALER, THE CAR IS UNDER WARRANTY.  THEY SAID IT'S A MAINTENANCE ISSUE, NOT A WARRANTY ISSUE BECAUSE THE DRAINS THAT RELEASE THE WATER FROM SUNROOF ARE ALL BLOCKED WITH DEBRIS.   DEALER FIRST ASKED ME IF I HAD JUST SIMPLY LEFT THE SUN ROOF OPEN AND WAS VERY PATRONIZING, BY ASKING ME IF THERE WAS JUST A LEAF STUCK UP THERE, CALLING ME HUNNY OVER THE PHONE.  I TOLD HIM NO, SOMETHING WAS WRONG AND WE DROPPED IT OFF.  $600 TO CLEAR DRAINS.  WE REFUSED BECAUSE WE FOUND MANY OTHER PEOPLE EXPERIENCING THE SAME PROBLEM WITH THE SAME CAR AND THERE IS A TECHNICAL SERVICE BULLETIN FOR THE PROBLEM.  WE READ THE VW HELPED COVER THE COSTS FOR MANY PEOPLE SO WE CALLED VW CUSTOMER CARE.  I ASKED FOR A BUYBACK OR FOR THEM TO FIX THE CAR.  THEY CALLED ME BACK SAYING THERE WAS NOTHING THEY COULD DO AND REFUSED TO ADMIT THIS IS A DEFECT IN THE DESIGN OF THE CAR.  EVEN IF I JUST GOT THE DRAINS CLEARED, THERE WAS STILL DAMAGE DONE BY THE \"MAINTENANCE\" NOT BEING TAKEN CARE OF.  \"MAINTENANCE\" THAT WE KNEW NOTHING ABOUT AND THERE IS NOTHING IN THE OWNER'S MANUAL ABOUT CLEARING THE DRAINS UNTIL AROUND 40,000 MILES.   I WAS ASKED IF I PARKED UNDER TREES.  WELL, YEAH, WE CAMP A LOT.  THIS CAR IS ADVERTISED AS AN ADVENTURE CAR.  I ALSO DON'T HAVE THE LUXURY OF PARKING IN A GARAGE.  I'M A TEACHER.  I WORK HARD TO MAKE CAR PAYMENTS, BUT I BOUGHT  BRAND NEW CAR NOT KNOWING I WOULD NEED TO BE SPENDING HUNDRED UPON HUNDREDS OF DOLLARS TO \"MAINTAIN\" SUNROOF DRAINS.  THE CAR IS CURRENTLY AT ANOTHER DEALER AND THEY WANT NUMBERS IN THE THOUSANDS TO FIX THE WATER DAMAGE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"VOLKSWAGEN","productModel":"GOLF ALLTRACK","manufacturer":"Volkswagen Group of America, Inc."}]}]}