{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11233504,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"07/19/2019","vin":"JT3HP10V5V7","components":"POWER TRAIN","summary":"I AM A 74 YEAR OLD RETIRED MAN, THE OWNER OF A 2013 VOLKSWAGEN JETTA HYBRID WITH 34,000 MILES PURCHASED NEW IN NOVEMBER 2013. THE CHECK-ENGINE LIGHT LIT UP ON MY DASHBOARD LAST MONTH AND I PROMPTLY BROUGHT THE CAR TO MY LOCAL VW DEALER. I WAS INFORMED THAT THE CLUTCH WAS SLIPPING IN FIRST GEAR (THIS IS AN AUTOMATIC TRANSMISSION) AND THAT THE APPROPRIATE REPAIR WAS TO REPLACE THE ENTIRE TRANSMISSION.     THE DEALER CONTACTED VOLKSWAGEN AND WAS INFORMED THAT AS THE CAR WAS 7 MONTHS BEYOND THE 5 YEAR 50,000 MILE POWERTRAIN WARRANTY I WOULD BE RESPONSIBLE FOR THE COSTS OF TRANSMISSION REPLACEMENT. I HAVE PERSONALLY SINCE SPOKEN TO TWO REPRESENTATIVES OF CORPORATE VW AS FOLLOWS:       SHARON G.  VWOA CUSTOMER CARE CENTER  VW REGION CASE MANAGER SUPERVISOR  PHONE: 248.754.3277    KEVIN SCOTT  EXECUTIVE SPECIALIST IN CUSTOMER RELATIONS  PHONE: 248.754.5000 EXT 43809     BOTH REITERATED THE PARTY LINE, I.E. THE VEHICLE IS BEYOND THE 5 YR. POWERTRAIN WARRANTY AND VW HAS NO RESPONSIBILITY TO ADDRESS THE MALFUNCTION.    NO CAR, BY ANY MANUFACTURER, SHOULD HAVE AUTOMATIC TRANSMISSION FAILURE AT 34,000 MILES REGARDLESS HOW OLD THE CAR MAY BE.  FURTHERMORE, THE DEALER CONFIRMS THAT HE HAS SEEN MULTIPLE JETTA HYBRIDS WITH THE IDENTICAL TRANSMISSION PROBLEM THAT HE HAS REPLACED, MOST OCCURRING WITHIN THE WARRANTY PERIOD. HE TOO WAS ASTOUNDED TO LEARN THAT CORPORATE VW WOULD REFUSE TO COVER THE REPAIR!  TO BE TOLD THAT VW WILL NOT STAND BEHIND ITS PRODUCT IN WHAT IS CLEARLY A MANUFACTURING DEFECT IS BEYOND BELIEF.     AS I HAVE REACHED THE END OF MY ABILITY TO HAVE VW ASSUME RESPONSIBILITY FOR THE REPAIR I AM HOPING THAT YOU WILL BE ABLE TO CONTACT THEM ON MY BEHALF TO RESOLVE THIS ISSUE.    THANK YOU IN ADVANCE FOR YOUR ASSISTANCE,    (XXXXXX)    REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2013","productMake":"VOLKSWAGEN","productModel":"JETTA HYBRID","manufacturer":"Volkswagen Group of America, Inc."}]}]}