{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11234376,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2019","dateComplaintFiled":"07/24/2019","vin":"1FM5K8GT7FG","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"-FAILURE OF ELECTRONIC STEERING GEAR-  I HAVE A 2015 FORD EXPLORER SPORT WITH 50,000 MILES ON IT.  2 WEEKS AGO I HAD A \"STEERING FAULT ASSIST\" LIGHT COME ON WHILE DRIVING THE VEHICLE ON THE INTERSTATE.  I DID NOT EXPERIENCE AN ISSUE STEERING AT THE TIME.  ONCE I PULLED OFF THE INTERSTATE I RESTARTED THE VEHICLE AND THE ALERT WENT AWAY.  5 DAYS LATER I WAS DIVING IN THE CITY AND THE \"STEERING FAULT ASSIST\" LIGHT CAME ON AGAIN FOLLOWED BY \"ADVANCE TRAK WARNING.\"  I LOST POWER STEERING IMMEDIATELY.  I GOT TO AN AREA TO PULL OFF AND RESTARTED THE VEHICLE.  BOTH WARNINGS IMMEDIATELY CAME BACK ON.  I WAS OVER 4 HOURS FROM HOME, SO I HAD TO DRIVE OVER 250 MILES WITHOUT POWER STEERING.  I CALLED MULTIPLE FORD SERVICE LOCATIONS IN MY AREA, ONLY ONE WOULD TAKE IT AND LOOK AT IT WITHIN THE WEEK.  I FOUND OUT TODAY THAT FOLLOWING A DIAGNOSTIC TEST, I AM NEEDING TO REPLACE THE ELECTRONIC STEERING GEAR AS IT FAILED INTERNALLY.  FORD QUOTED ME $2000 + TAX TO FIX IT.  AFTER GOING ONLINE, I HAVE FOUND NUMEROUS COMPLAINTS OF THE EXACT SAME THING HAPPENING WITH OTHER FORD EXPLORER OWNERS.  I AM COMPLETELY DISAPPOINTED IN FORD!","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}