{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11240328,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2019","dateComplaintFiled":"07/29/2019","vin":"2C4RC1BG0GR","components":"ENGINE","summary":"MY VEHICLE IS JUST OVER 3 YEARS OLD AND HAS HAD REGULAR PREVENTATIVE MAINTENANCE DONE TO IT INCLUDING REGULAR OIL CHANGES.  TWO WEEKS AGO THE ENGINE LIGHT CAME ON AND I IMMEDIATELY TOOK IT TO MY MECHANIC WHO HAS SERVICED THE VEHICLE SINCE I PURCHASED IT.  THEY RAN A DIAGNOSTIC TEST ON IT AND IT GAVE THEM THE DIAGNOSTIC CODE OF P0302, A MISFIRE OF CYLINDER 2.  THEY NOTICED THAT THE VEHICLE WAS MAKING A LOUD SHUFFLING NOISE IN THE MOTOR AND WHILE THE VEHICLE WAS IDLE IT WOULD SHIMMY AND SHAKE A BIT AND THERE WAS A SMELL OF OIL OR GAS AND THE ENGINE WOULD JUMP OR SKIP SOMETIMES BUT NOT MAJOR.  THEY PERFORMED A FULL TUNE UP AND DROVE IT A BIT AND THE ENGINE LIGHT WAS OFF BUT THEN THE NEXT DAY WHEN I STARTED THE VEHICLE THE ENGINE LIGHT CAME BACK ON SO I TOOK IT DIRECTLY BACK TO THE MECHANIC AND THEY LOOKED MORE INTO THE DIAGNOSTIC CODE THAT IT WAS READING AND FOUND A RECALL ON THIS SAME EXACT DIAGNOSTIC CODE FOR THE 2016 GRAND CARAVAN 3.6 AND 2016 JOURNEY 3.6 MADE BY DODGE...WHICH ARE THE EXACT ENGINES AS THE CHRYSLER TOWN & COUNTRY SO I CONTACTED MY LOCAL DEALERSHIP AND THEY WILL NOT HONOR THE RECALL ON MY VEHICLE FOR THE EXACT SAME ISSUE.  I THEN CONTACTED CHRYSLER DIRECTLY AND THEY SAID THAT THEY WOULD GLADLY HONOR THE RECALL IF YOUR ORGANIZATION ISSUED THE RECALL FOR THIS MAKE AND MODEL VEHICLE SINCE IT IS CLEARLY RELATED TO THE RECALL THAT HAS BEEN ASSIGNED TO THE 2016 GRAND CARAVAN AND JOURNEY, RECALL #627908.  MY VEHICLE NEEDS A CYLINDER HEAD REPAIRED OR REPLACED AND I DO NOT WANT TO CONTINUE TO DRIVE IT AND DO POSSIBLE FURTHER DAMAGE.  I AM TRYING TO BE A RESPONSIBLE CONSUMER AND ADDRESS THE ISSUE CORRECTLY BUT I SHOULD NOT HAVE TO SPEND THOUSANDS OF DOLLARS ON A MAJOR ENGINE ISSUE FOR A VEHICLE THAT IS JUST OVER 3 YEARS OLD AND HAS BEEN PROPERLY MAINTAINED AND WHEN THERE IS AN OPEN RECALL FOR 2 COMPARABLE VEHICLES THAT HAVE THE EXACT SAME ENGINE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}