{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11240430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2019","dateComplaintFiled":"07/29/2019","vin":"1FM5K8D85GG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 50 MPH, THE 'POWER STEERING FAULT ASSIST' MESSAGE APPEARED ON THE INSTRUMENT PANEL AND THE POWER STEERING SEIZED. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE. THE CONTACT DROVE TO MAGIC CITY FORD (51 NORTHRIDGE LN, LEXINGTON, VA 24450,  (540) 463-3196) AND WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER ORDERED THE PART, WHICH WAS EXPECTED TO ARRIVE ON JULY 30, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}