{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11242325,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2019","dateComplaintFiled":"08/07/2019","vin":"1FMCU0GX4GU","components":"STEERING","summary":"POWER STEERING ASSIST FAULT. ON JULY 25, I STARTED MY 2016 FORD ESCAPE TO BACK OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE STEERING WHEEL TO MANUEVER OUT OF THE DRIVEWAY. I TURNED OFF IGNITION, PLACED IN PARK TO EXIT VEHICLE TO INSPECT TIRES, AS I THOUGHT I PERHAPS HAD A FLAT TIRE, AFFECTING THE STEERING. I THEN RESTARTED THE CAR AND ON THE DASH INFORMATION RECEIVED A MESSAGE TO THE EFFECT OF \"POWER STEERING ASSIST FAULT\". I CHECKED THE OWNER MANUAL AND IT SAID THIS WAS A FAULT OF THE STEERING AND TO TAKE CAR FOR SERVICE. SINCE THE CAR WAS UNMANEUVERABLE AND UNABLE TO BE DRIVEN, I CALLED FOR TOW SERVICE TO TAKE CAR TO DEALER. DEALER INSPECTED VEHICLE AND INFORMED ME IT WOULD BE A $2200 REPAIR, BUT THAT THEY WOULD CALL FORD TO SEE WHAT COULD BE DONE. THEY THEN CAME BACK WITH A $1200 QUOTE FOR REPAIR. SINCE I NEEDED VEHICLE, I AGREED AND THE FINAL INVOICE WAS $1000. I ASKED SERVICE MANAGER IF THIS WAS INVOLVING A SAFETY RECALL WITH FORD AND SHE SAID AT THIS TIME IT WAS NOT, BUT TO HOLD ON TO MY RECEIPTS IN CASE FORD MADE ONE. FORD/LINCOLN HAS HAD RECALLS ON OTHER VEHICLES IN THEIR FLEET FROM OTHER YEARS, SO THEY SHOULD BE AWARE THIS IS A SAFETY PROBLEM AND SHOULD ISSUE A RECALL ON THESE VEHICLES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}