{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11242461,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"08/08/2019","vin":"5TDDGRFHXKS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE ENTIRE VOICE GUIDANCE SYSTEM IS INOPERATIVE ON MY ONE WEEK OLD 2019 HIGHLANDER HYBRID PLATINUM. NO AUDIBLE VOICE OR BEEPS WITH NAVIGATION ASSIST, NO PHONE ASSIST,, NO EYES-FREE ASSIST, NO DRIVER ANNOUNCE TO REAR CABIN VOICE, NO ENTERTAINMENT SYSTEM VOICE ASSIST. THIS IS A SAFETY HAZARD ELIMINATING HANDS FREE DRIVING, AND NO NAVIGATION GUIDANCE. I WAS ON UNFAMILIAR ROADS IN THE DARK OF NIGHT, ALONE, UNABLE TO OPERATE NECESSARY EQUIPMENT WHICH PROVED TO BE UNRELIABLE.  I JUST LEARNED THAT THIS ISSUE HAS BEEN KNOWN TO TOYOTA FOR SEVERAL MONTHS, YET NEW VEHICLES ARE DRIVEN AWAY FROM DEALERSHIPS BY UNSUSPECTING NEW OWNERS AFTER PAYING GOOD MONEY FOR A DEFECTIVE VEHICLE. DECEITFUL, UNETHICAL, AND UNSAFE! WHERE IS THE RECALL FOR THIS ISSUE? WHY ARE VEHICLES NOT FIXED BEFORE BEING SOLD AS NEW?","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}