{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11242580,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2013","dateComplaintFiled":"08/07/2019","vin":"","components":"AIR BAGS","summary":"THIS IS AN ONGOING ISSUE. PURCHASED A BRAND NEW 2013 NISSAN ALTIMA IN APRIL. THE PASSENGER AIR BAG LIGHT TURNS ON WHEN PASSENGERS SIT IN THE SEAT. THIS HAS BEEN HAPPENING SINCE THE FIRST FEW DAYS OF THE PURCHASE MEANING THE LIGHT SIGNALS AND NOTIFIES THE DRIVER THAT THE AIR BAG IS NOT ACTIVE OR ENGAGED. THIS DENOTES THAT AN AIRBAG WILL NOT DEPLOY WITH A PASSENGER IN THE SEAT IF AN ACCIDENT WERE TO OCCUR. EACH TIME THIS LIGHT HAS COME ON I HAVE SET UP AN APPTMENT WITH MYDEALER TO HAVE THE ISSUE FIXED. THE DIAGNOSTICS CHECK DOES NOT SHOW AN ERROR AND IS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE SENSORS HAVE BEEN RESET EACH TIME, BUT DOES NOT FIX THE ISSUE. MULTIPLE APPOINTMENTS WERE MADE TO CORRECT THE ISSUE, BUT NONE HAVE RECTIFIED THE SITUATION. I HAVE ASKED FOR THE CAR TO BE REPLACED NUMEROUS TIMES, OR CORRECT THE ISSUE. NONE OF WHICH HAS BEEN FULFILLED. THE REQUEST FOR A REPLACEMENT HAS BEEN SIDE TRACKED BY BRINGING THE CAR IN FOR ANOTHER LOOK TO FIND THE PROBLEM. AT THIS POINT MY WINDOW OF TIME FOR A REPLACEMENT HAS PASSED DUE TO TRYING TO FIND A DIAGNOSTICS ERROR CODE. A CLAIM WAS FILED WITH NISSAN CORPORATE CONSUMER AFFAIRS, BUT NO UPDATE OR PROGRESS HAS BEEN MADE IN OVER TWO WEEKS. AS OF TODAY THE 11TH DAY SINCE MY LAST REPORTED ISSUE, THE CLAIM ASSOCIATE IS JUST NOW STARTING TO LOOK INTO THIS. THE CLAIM WAS CLOSED WITHOUT MY KNOWLEDGE STATING I COULD NOT BE REACHED, BUT NO PHONE CALL OR MESSAGE WAS MISSED OR LEFT FROM NISSAN CORPORATE. I HAVE CALLED THE DEALERSHIP MULTIPLE TOMES EACH DAY LOOKING FOR AN UPDATE OR RESOLUTION AND CERTAINLY WOULD HAVE PROMPTLY CALLED CONSUMER AFFAIRS BACK DUE TO THE SEVERITY OF THIS SAFETY ISSUE. AT THIS POINT NO ONE IS ABLE TO GIVE ME ANY INDICATION OF NEXT STEPS.[XXX]. THANKS. [XXX]  PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *JS","products":[{"type":"Vehicle","productYear":"2013","productMake":"NISSAN","productModel":"ALTIMA","manufacturer":"Nissan North America, Inc."}]}]}