{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11242601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2019","dateComplaintFiled":"08/08/2019","vin":"1FADP3E28HL","components":"ENGINE","summary":"MY VEHICLE ENGINE COMPLETELY STOPPED ON ITS OWN AND THE VEHICLE INDICATORS SHOWED THAT THE ENGINE OVERHEATED. THIS WAS AFTER LESS THAN 10 MINUTES ON THE FREEWAY GOING 55 MPH. THIS VEHICLE HAS A SOFTWARE RELATED RECALL FOR IT AS WELL CURRENTLY. I TOWED THE VEHICLE TO AUTONATION FORD OF MIAMI TO BE SERVICED FOR THE RECALL AND FOR THE ENGINE TROUBLE(IT ONLY HAS 26,000 MILES) AND THEY INFORMED ME THAT THEY WERE NOT WILLING TO LOOK AT THE VEHICLE TO EVEN OFFER A DIAGNOSIS FOR AT LEAST 2-3 DAYS. THEY DID NOT OFFER A LOANER VEHICLE OR ANY MODE OF TRANSPORTATION IN THE INTERIM. THIS IS UNACCEPTABLE BEHAVIOR, ESPECIALLY FOR A VEHICLE UNDER RECALL. THIS ISSUE HAS OCCURRED TWICE AT THIS DEALERSHIP WITH MY TWO FORD VEHICLES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}