{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11243372,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2019","dateComplaintFiled":"08/12/2019","vin":"3VWJZ71K89M","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED TOM BUSH VOLKSWAGEN (9850 ATLANTIC BLVD, JACKSONVILLE, FL 32225, 904-371-4350) WHO SERVICED THE VEHICLE AND REPLACED THE DEFECTIVE COMPONENTS. TWO YEARS LATER, THE CONTACT'S WIFE NOTICED THAT THE ABS AND BRAKE WARNING INDICATORS WERE ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT DROVE THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR ANY FUTURE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE STANDING BY THE DEALER'S DECISION REGARDING THE HANDLING OF THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 135,000. *TT  *JS  CONSUMER STATED I WAS CONTACTED BY SARAH AT VW OF AMERICA'S CUSTOMER CARE DEPARTMENT AND TOLD THAT THE UPDATE THAT WAS DONE AND CODE THAT IS SHOWN DOES NOT HOLD THEM RESPONSIBLE FOR HONORING THE RECALL. I HAVE TRIED TO GET INFO ON HOW THE CODE WORKS WITH THE ABS MODULE AND WAS TOLD THERE IS NO ONE TO EXPLAIN. *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}